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Managing Conflict through Communication

ISBN: 9780205862139 | 0205862136
Edition: 5th
Format: Paperback
Publisher: Pearson
Pub. Date: 2/7/2013

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Comprehensive and accessible coverage of the study of conflict

 

Managing Conflict Through Communication helps students approach conflict constructively and learn more positive conflict management and resolution skills.

 

Narratives and case studies make the material accessible and engaging to a diverse student audience. Discussion questions and exercises throughout the text provide a basis for classroom discussion and practical applications of concepts.

 

This text is available in a variety of formats – print and digital. Check your favorite digital provider for your eText, including CourseSmart, Kindle, Nook, and more.

 

Learning Goals

Upon completing this book, readers will be able to:

  • Exercise positive conflict management and resolution skills
  • Understand why communication is essential to interpersonal relationships
  • Question the thoughts, feelings, and behaviors about conflict they have experienced in the past

 

  

0205956262 / 9780205956265 Managing Conflict Through Communication Plus MySearchLab with eText -- Access Card Package

Package consists of

0205239927 / 9780205239924 MySearchLab with Pearson eText -- Valuepack Access Card

0205862136 / 9780205862139 Managing Conflict through Communication

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