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Managing Business Ethics: Straight Talk About How To Do It Right, 3rd Edition

by: Linda K. Treviñ; o (Smeal College of Business Administration, Pennsylvania State Univ.); Katherine A. Nelson (The Wharton School, The Univ. of Pennsylvania)

ISBN: 9780471230540 | 0471230545

Edition: 3rd
Format: Paperback
Publisher: Wiley
Pub. Date: 7/1/2003

Newer Edition Available

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Summary Table of Contents

Practical Strategies for Promoting Ethical BehaviorOffering a highly realistic, down-to-earth look at ethics in the workplace, Linda K. Trevi�o and Katherine A. Nelson's Managing Business Ethics will help you identify and solve ethical dilemmas, understand why people behave and the way they do, and promote ethical behavior in your organization.The text moves beyond the scope of prescriptive individual ethical decision making to examinie how managers and organizations influence ethical decision making and behavior. Throughout, the emphasis is on... MORE common, real-life work situations, including hiring, managing, assessing performance, disciplining, firing, and providing incentives for staff, as well as producing quality products and services and dealing effectively and fairly with customers, vendors, and other stakeholders.Highlights of the Third EditionFeatures new research and new examples from recent business scandals at companies such as Arthur Anderson, Enron, Citigroup, and others.Takes a pragmatic, managerial approach that focuses on how managers and organizations can influence behavior.Cases reflect the kinds of problems that most people will encounter during the course of their careers.Incorporates current empirical research on ethics and organizational behavior, including recent research on ethical leadership (conducted by Professor Trevi�o and colleagues).Includes reflections written by Renee Flemish, executive director of the Salvation Army's World Trade Center relief program.A revised chapter on managing ethics and legal compliance examines the approaches to ethics management at seven major companies.

Offering a highly realistic, down-to-earth look at ethics in the workplace, Linda K. Trevi�o and Katherine A. Nelson's Managing Business Ethics will help you identify and solve ethical dilemmas, understand why people behave and the way they do, and promote ethical behavior in your organization. The text moves beyond the scope of prescriptive individual ethical decision making to examinie how managers and organizations influence ethical decision making and behavior. Throughout, the emphasis is on common, real-life work situations, including hiring, managing, assessing performance, disciplining, firing, and providing incentives for staff, as well as producing quality products and services and dealing effectively and fairly with customers, vendors, and other stakeholders.

Text covers ethics in the workplace, and discusses how to identify and solve ethical dilemmas. Covers how to understand why people behave the way they do, and how to promote ethical behavior in your organization. Features new research and examples from recent business scandals at companies such as Arthur Andersen, Enron, Citigroup, and others. Previous edition: c1999. Softcover.

SECTION I: INTRODUCTION TO BUSINESS ETHICS.

Introducing Straight Talk About Managing Business Ethics: Where We're Going and Why.

Why Be Ethical? (Why Bother? Who Cares?).

SECTION II: ETHICS AND THE INDIVIDUAL.

... MORE

Common Ethical Problems.

Deciding What's Right: A Prescriptive Approach.

Deciding What's Right: A Psychological Approach.

SECTION III: ETHICS AND THE MANAGER.

Ethical Problems of Managers.

Managing for Ethical Conduct.

SECTION IV: ETHICAL AND THE ORGANIZATION.