Listening : Processes, Functions and Competency
ISBN: 9780132288545 | 0132288540
Edition: 1stFormat: Paperback
Publisher: Pearson
Pub. Date: 2/25/2011
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Debuting it its first edition, Listening#xA0;explores the process and role of listening in human communication#xA0;as a cognitive process, as a social function, and as#xA0;a critical professional competency. It introduces readers to the theory and research of listening scholarship, the#xA0;book#xA0;also helps to build practical skills and achieve the desired outcomes of effective listening.
Chapter 1. Introduction and Overview
Chapter 2. Listening: Types and Competency
Chapter 3. Listening and Information Processing
Chapter 4. Individual Differences in the Learning Process
PART I... MORE
Chapter 5. Listening in the Conversational Context
Chapter 6. Listening and Relationship Building: The Family Context
Chapter 7. Listening and Relationship Building: Friends and Romance
PART III. LISTENING AS A CRITICAL PROFESSIONAL COMPETENCY
Chapter 8. Listening in Context: Education
Chapter 9. Listening in Context: Organizations
Chapter 10. Listening and Health: Psychological and Physical Realities
Chapter 11. Listening in Legal Contexts
PART IV. LISTENING: NEW FRONTIERS
Chapter 12. Transforming Listening: Future Directions
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