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The Key to Survival: Interpersonal Communication

by: Smith, Tracey L.; Tague-Busler, Mary

The Key to Survival: Interpersonal Communication

by: Smith, Tracey L.; Tague-Busler, Mary

ISBN 13:
9781577664239
ISBN 10:
157766423X
Edition: 3rd
Format: Paperback
Copyright: 02/25/2006
Publisher: Waveland Pr Inc

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Preface

An Introduction to Communication

(18)

Why Study Communication?

(2)

Why We Communicate

(3)

Communication Axioms

(4)

The Basics of Communication

(1)

The Communication Model

(4)

Conclusion

(1)

Verbal Communication

(12)

What Is Verbal Communication?

(1)

Uses of Language

(1)

Characteristics of Language

(2)

Our Misuse of Language

(3)

Suggestions for Effective Verbal Communication

(2)

Conclusion

(1)

Nonverbal Communication

(16)

What Is Nonverbal Communication?

(1)

Types of Nonverbal Cues

(6)

Uses of Nonverbal Communication

(1)

Characteristics of Nonverbal Communication

(2)

Difficulties with Nonverbal Communication

(2)

Suggestions for Effective Nonverbal Communication

(2)

Conclusion

(1)

Listening

(16)

What Is Listening?

(1)

The Listening Process

(2)

Nonlistening Can Be Troublesome and Costly

(1)

Why We Don't Listen

(6)

The Benefits of Learning to Listen

(1)

Becoming a Better Listener

(3)

Conclusion

(1)

Self-Concept and Self-Esteem

(18)

What Are Self-Concept and Self-Esteem?

(1)

How Is Our Self-Concept Formed?

(6)

Characteristics of the Self

(2)

Communication and the Self

(2)

Making Positive Changes

(3)

Conclusion

(2)

Self-Disclosure

(20)

What Is Self-Disclosure?

(1)

Self-Disclosure Is a Choice

(1)

Why Self-Disclose?

(4)

When We Choose Not to Self-Disclose

(1)

Characteristics of Self-Disclosure

(2)

Challenges to Self-Disclosure

(2)

Guidelines for Self-Disclosure

(2)

Five Steps to Effective Self-Disclosure

(2)

Conclusion

(3)

Gender Communication

101

(24)

What Is Gender Communication?

103

(3)

Why Are Men and Women So Different?

106

(8)

Problems with Gender Communication

114

(3)

Suggestions for Avoiding Cross-Communication

117

(3)

Tips for Effective Gender Communication

120

(3)

Conclusion

123

(2)

Perception

125

(18)

What Is Perception?

127

(1)

Primary Physiological Perceptual Influences

128

(2)

Secondary Physiological Perceptual Influences

130

(3)

Psychological Perceptual Influences

133

(3)

Characteristics of Perception

136

(2)

Challenges to the Perception Process

138

(2)

Decreasing Perceptual Misunderstandings

140

(1)

Conclusion

141

(2)

Defensiveness

143

(12)

What Is Defensiveness?

145

(1)

Defense Mechanisms

146

(3)

Defense-Producing and Defense-Eliminating Behaviors

149

(5)

Conclusion

154

(1)

Conflict

155

(16)

What Is Conflict?

157

(1)

What Contributes to Conflict?

158

(1)

Characteristics of Conflict

159

(1)

Conflict Styles

160

(5)

Approaches to Conflict

165

(3)

Conclusion

168

(3)

Epilogue: The Susan and Jason Saga

171

(2)

Glossary

173

(6)

Index

179

Amazon no longer offers textbook rentals. We do!

The Key to Survival: Interpersonal Communication

The Key to Survival: Interpersonal Communication

9781577664239

157766423X

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