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Interviewing Strategies for Helpers : Fundamental Skills and Cognitive Behavioral Interventions

ISBN: 9780534349165 | 0534349161
Edition: 4th
Format: Paperback
Publisher: Brooks Cole
Pub. Date: 8/4/1997

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SummaryTable of Contents
For counselors and counselors-in-training who want to refine the craft of counseling so they can be more effective in today's multiculturally diverse, managed-care environment, this is a must-read book! Students will become familiar with the full range of interviewing, assessment, and intervention skills essential to practitioners. Filled with examples, case studies, and exercises, the book is an excellent resource for those who wish to strengthen their skills as empathic, culturally sensitive helpers. Readers will find coverage of many of the changes currently taking place in the training and delivery of counseling and psychological services, including an increased awareness of and emphasis on multicultural issues and diversity, the transition to "managed" mental health care through various HMOs, and the trend toward holistic treatment and health care services.
1 ABOUT THIS BOOK
1(10)
Purposes of the Book
1(1)
An Overview of Helping
... MORE(4)
Format of the Book
6(4)
One Final Thought
10(1)
2 KNOWING YOURSELF AS A COUNSELOR
11(24)
Objectives
11(1)
Characteristics of Effective Helpers: Self-Awareness, Interpersonal Awareness, and Attachment Theory
11(7)
Issues Affecting Helpers: Values, Diversity, and Ethics
18(12)
Summary
30(3)
Suggested Readings
33(2)
3 INGREDIENTS OF AN EFFECTIVE HELPING RELATIONSHIP
35(21)
Objectives
35(1)
Facilitative Conditions
35(14)
Emotional Objectivity: Transference and Countertransference
49(1)
The Working Alliance
50(2)
Summary
52(2)
Suggested Readings
54(2)
4 RELATIONSHIP ENHANCEMENT VARIABLES AND INTERPERSONAL INFLUENCE
56(22)
Objectives
56(1)
Strong's Model of Counseling as Interpersonal Influence
56(1)
The Interactional Nature of the Influence Process
57(1)
Counselor Characteristics or Relationship Enhancers: Expertness, Attractiveness, and Trustworthiness
58(16)
Summary
74(2)
Suggested Readings
76(2)
5 NONVERBAL BEHAVIOR
78(18)
Objectives
79(1)
Client Nonverbal Behavior
79(8)
How to Work with Client Nonverbal Behavior
87(2)
Counselor Nonverbal Behavior
89(3)
Summary
92(1)
Suggested Readings
93(3)
6 LISTENING RESPONSES
96(24)
Objectives
96(1)
Listening to Client Stories
97(1)
What Does Listening Require of Helpers?
97(1)
Four Listening Responses
98(6)
Barriers to Listening
114(1)
Summary
115(3)
Suggested Readings
118(2)
7 ACTION RESPONSES
120(31)
Objectives
120(1)
Action Responses and Timing
120(1)
What Does Action Require of Helpers?
120(1)
Four Action Responses
121(21)
Summary
142(1)
Skill Integration
142(6)
Suggested Readings
148(3)
8 CONCEPTUALIZING AND UNDERSTANDING CLIENT PROBLEMS
151(28)
Objectives
151(1)
What Is Assessment?
151(1)
Methods of Conceptualizing and Understanding Client Problems
151(5)
Our Assumptions About Assessment and Cognitive Behavior Therapy
156(4)
The ABC Model of Behavior
160(4)
Diagnostic Classification of Client Problems
164(3)
Limitations of Diagnosis: Labels and Gender/Multicultural Biases
167(2)
An ABC Model Case
169(4)
Summary
173(2)
Suggested Readings
175(4)
9 DEFINING CLIENT PROBLEMS WITH AN INTERVIEW ASSESSMENT
179(44)
Objectives
179(1)
Direct Assessment Interviewing
179(1)
Intake Interviews and History
180(3)
Mental-Status Examination
183(1)
Eleven Categories for Assessing Client Problems
183(14)
Gender and Multicultural Factors in Interview Assessment
197(1)
Limitations of Interview Leads in Problem Assessment
198(1)
Model Dialogue for Problem Assessment: The Case of Joan
198(5)
Notes and Record Keeping
203(5)
Client Self-Monitoring Assessment
208(2)
When Is "Enough" Assessment Enough?
210(1)
Summary
211(9)
Suggested Readings
220(3)
10 IDENTIFYING, DEFINING, AND EVALUATING OUTCOME GOALS
223(43)
Objectives
223(1)
Treatment Goals and Their Purposes in Counseling
223(1)
Cultural Issues in Counseling Goals
224(1)
What Do Outcome Goals Represent?
225(3)
Interview Leads for Identifying Goals
228(3)
Model Dialogue: The Case of Joan
231(4)
Interview Leads for Defining Goals
235(9)
Evaluation of Outcome Goals
244(1)
Response Dimensions of Outcomes: What to Measure
245(1)
Choosing Outcome Measures: How to Measure Outcomes
246(7)
Model Dialogue: The Case of Joan
253(4)
Summary
257(6)
Suggested Readings
263(3)
11 TREATMENT PLANNING AND SELECTION
266(33)
Objectives
266(1)
Factors Affecting Treatment Selection
266(8)
Decision Rules in Planning for Type, Duration, and Mode of Treatment
274(8)
Gender and Multicultural Issues in Treatment Planning and Selection
282(4)
Case Study: A Puerto Rican Woman Suffering from Ataques de Nervios
286(1)
The Process of Treatment Planning and Empowered Consent
287(2)
Model Dialogue: The Case of Joan
289(5)
Summary and Introduction to the Treatment Strategy Chapters
294(2)
Suggested Readings
296(3)
12 SYMBOLIC MODELING AND PARTICIPANT MODELING
299(18)
Objectives
300(1)
Symbolic Modeling
300(3)
Participant Modeling
303(3)
Multicultural Applications of Social Modeling
306(2)
Model Dialogue: Participant Modeling
308(3)
Summary
311(3)
Suggested Readings
314(3)
13 GUIDED IMAGERY AND COVERT MODELING
317(27)
Objectives
317(1)
Client Imagery: Assessment and Training
317(1)
Multicultural Applications of Imagery
318(1)
Guided Imagery
319(4)
Model Example: Guided Imagery
323(1)
Covert Modeling
324(6)
Model Dialogue: Covert Modeling
330(5)
Summary
335(6)
Suggested Readings
341(3)
14 COGNITIVE MODELING AND PROBLEM SOLVING
344(28)
Objectives
344(1)
Cognitive Modeling with Cognitive Self-Instructional Training
344(4)
Model Dialogue: Cognitive Modeling with Cognitive Self-Instructional Training
348(3)
Problem-Solving Therapy
351(2)
Multicultural Applications of Problem Solving
353(3)
Six Stages of Problem Solving
356(4)
Model Example: Problem-Solving Therapy
360(1)
Summary
361(9)
Suggested Readings
370(2)
15 COGNITIVE THERAPY AND COGNITIVE RESTRUCTURING
372(23)
Objectives
372(1)
Developments in Cognitive Therapy
372(1)
Uses of Cognitive Restructuring
373(1)
Multicultural Applications of Cognitive Therapy and Cognitive Restructuring
373(6)
Six Components of Cognitive Restructuring
379(7)
Model Dialogue: Cognitive Restructuring
386(3)
Summary
389(4)
Suggested Readings
393(2)
16 REFRAMING AND STRESS INOCULATION
395(29)
Objectives
395(1)
The Process of Reframing
395(4)
Multicultural Applications of Reframing
399(1)
Model Case: Reframing
400(2)
Stress Inoculation: Processes and Uses
402(1)
Seven Components of Stress Inoculation
402(10)
Cultural Variations in Stress
412(2)
Model Dialogue: Stress Inoculation
414(1)
Summary
415(6)
Suggested Readings
421(3)
17 MEDITATION AND MUSCLE RELAXATION
424(35)
Objectives
424(1)
Meditation: Processes and Uses
424(2)
Applications of Meditation and Relaxation with Diverse Clients
426(1)
Basic Meditation
426(1)
Steps in Mindfulness Meditation
426(4)
Steps for the Relaxation Response
430(1)
Steps for Lovingkindness
431(2)
Contraindications and Adverse Effects of Meditation
433(1)
Model Example: Mindfulness Meditation
433(2)
Muscle Relaxation: Process and Uses
435(2)
Steps of Muscle Relaxation
437(4)
Contraindications and Adverse Effects of Muscle Relaxation
441(1)
Variations of Muscle Relaxation
442(3)
Model Dialogue: Muscle Relaxation
445(1)
Summary
446(10)
Suggested Readings
456(4)
18 BREATHING AND HATHA YOGA
459(38)
Objectives
460(1)
Breathing: Processes and Uses
460(1)
Physiology of Breathing and Stress
461(1)
Steps for Breathing
462(7)
Contraindications and Adverse Effects of Diaphragmatic Breathing
469(1)
Model Example: Diaphragmatic Breathing
470(1)
Model Example: Alternate-Nostril Breathing
471(1)
Hatha Yoga: Processes and Benefits
472(2)
Yoga and You
474(1)
The Chakras: The Seven Energy Centers of the Body
474(4)
Steps for Hatha Yoga
478(2)
Model Example: Hatha Yoga
480(12)
Summary
492(3)
Suggested Readings
495(2)
19 SYSTEMATIC DESENSITIZATION BY CYNTHIA R. KALODNER
497(33)
Objectives
497(1)
Reported Uses of Desensitization
498(1)
Multicultural Applications of Desensitization
499(1)
Explanations of Desensitization
500(1)
Components of Desensitization
501(1)
Model Dialogue: Rationale for Desensitization
501(1)
Model Dialogue: Identifying Emotion-Provoking Situations
502(4)
Model Dialogue: Hierarchy Construction Using Sud Scale
506(3)
Model Dialogue: Selection of and Training in Counterconditioning Response
509(1)
Model Dialogue: Imagery Assessment
510(2)
Model Dialogue: Scene Presentation
512(1)
Model Dialogue: Homework and Follow-Up
513(1)
Problems Encountered During Desensitization
513(3)
Variations of Systematic Desensitization: In Vivo Desensitization and Eye Movement Desensitization and Eye Movement Desensitization and Reprocessing
516(3)
Summary
519(3)
Suggested Readings
522(8)
20 SELF-MANAGEMENT STRATEGIES: SELF-MONITORING, STIMULUS CONTROL, SELF-REWARD, SELF-AS-A-MODEL, AND SELF-EFFICACY
530(49)
Objectives
531(1)
Clinical Uses of Self-Management Strategies
531(1)
Multicultural Applications of Self-Management
531(4)
Characteristics of an Effective Self-Management Program
535(1)
Steps in Developing a Client Self-Management Program
536(2)
Self-Monitoring: Purposes, Uses, and Processes
538(3)
Steps of Self-Monitoring
541(7)
Model Example: Self-Monitoring
548(1)
Stimulus Control
549(4)
Model Example: Stimulus Control
553(1)
Self-Reward: Processes and Uses
554(1)
Components of Self-Reward
555(4)
Model Example: Self-Reward
559(1)
Self-as-a-Model
560(2)
Model Dialogue: Self-as-a-Model
562(3)
Self-Efficacy
565(4)
Multicultural Applications of Self-Efficacy
569(3)
Model Example: Self-Efficacy
572(1)
Summary
572(1)
A Final Note
573(2)
Suggested Readings
575(4)
APPENDIX A OPERATIONALIZATION OF THE MULTICULTURAL COUNSELING COMPETENCIES579(19)
APPENDIX B CODE OF ETHICS, AMERICAN COUNSELING ASSOCIATION598(14)
APPENDIX C ETHICAL PRINCIPLES OF PSYCHOLOGISTS, AMERICAN PSYCHOLOGICAL ASSOCIATION612(15)
APPENDIX D CODE OF ETHICS OF THE NATIONAL ASSOCIATION OF SOCIAL WORKERS627(13)
APPENDIX E MANUALS FOR EMPIRICALLY VALIDATED TREATMENTS640(4)
REFERENCES644(23)
AUTHOR INDEX667(10)
SUBJECT INDEX677

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