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| Each chapter ends with Skill Building and Process to Performance | |
| Preface | |
| Introductory Perspectives | |
| Introduction: Communication and Competence | |
| What is Communication? | |
| Definitions of Human Communication | |
| Characteristics of Communication | |
| A Model of Communicative Competence | |
| Individual Knowledge and Communicative Competence | ... MORE |
| Social Context and Communicative Competence | |
| The Link Between Process and Performance | |
| Bonzo Goes to College: Attempts to Teach Language to Primates | |
| Insulting the Meat: An Interpersonal Communication Ritual | |
| Research in Review: Communication Competence in the Classroom | |
| Screening Room: Meet the Parents | |
| Interpersonal Communication: Building Relationships | |
| What is Interpersonal Communication: The Nature of Dyads | |
| The Situational Approach to Interpersonal Communication | |
| The Developmental Approach to Interpersonal Communication | |
| The Role of Interpersonal Communication in Relationships | |
| What Is a Relationship? | |
| The Characteristics of Relationships | |
| Relational Paths: Intimacy and Distance | |
| Interpersonal Profiles: Private and Public Paths | |
| Independence vs. Conformity: A Basic Interpersonal Dilemma | |
| Building Relationships: What Does it Take to be Relationally Competent? | |
| Communication Competence and Relationships | |
| Some Characteristics of Healthy Relationships | |
| The Neuroscience of Love: Why We Need Relationships | |
| Mind Your Manners: Some Social Functions of Etiquette | |
| Research in Review: How Childhood Relationships Can Make Us Sick | |
| Screening Room: Eternal Sunshine of the Spotless Mind | |
| Part 2 | |
| Nonverbal Competence | |
| What is Nonverbal Communication? | |
| Spontaneous Communication | |
| Symbolic Communication | |
| The Power of Nonverbal Codes | |
| The Functions of Nonverbal Codes | |
| Expressing Meaning | |
| Modifying Verbal Messages | |
| Regulating the Flow of Interaction | |
| The Structure of Nonverbal Codes: Visual, Auditory, and Invisible Communication | |
| Visual Communication: Proxemics, Kinesics, and Artifacts | |
| Auditory Communication | |
| Invisible Communication | |
| Balancing Nonverbal Codes: Compensating and Reciprocating | |
| Expectancy Violations Theory | |
| Cognitive Valence Theory | |
| Compensating and Reciprocating in Everyday Life | |
| The Interplay of Verbal and Nonverbal Communication | |
| A Nonlinear History of Handshaking | |
| The "Guarded Self": How to Avoid Being Seen in Public | |
| Research in Review: Detecting Deception from Nonverbal Behavior | |
| Screening Room: Freaky Friday | |
| Verbal Competence | |
| What is Language? | |
| Differences Between the Verbal and Nonverbal Codes | |
| Characteristics of the Verbal Code | |
| The Functions of Language | |
| The Structure of Language: Three Levels of Meaning | |
| Semantic meaning: Language at the Level of the Word | |
| Syntactic Meaning: Language at the Level of the Utterance | |
| Pragmatic Meaning: Language at the Level of the Speech Act | |
| Language, Power, and Politics | |
| Linguistic Determinism: The Sapir-Whorf Hypothesis | |
| Language, Thought, and Action: Language and Naming | |
| Group Membership and Language Use: Discourse and Identity | |
| Speaking with Names: An Apache Language Ritual | |
| Talking Tough in Teamsterville: Male Role Enactment in an Urban Community | |
| Research in Review: Polite | |
| Table of Contents provided by Publisher. All Rights Reserved. |