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| The Impact of Culture on Organizations | p. 3 |
| Culture and Management | p. 5 |
| Global Strategy and Culture | p. 9 |
| Going Global: Phases of Development | p. 9 |
| Cross-Cultural Management | p. 13 |
| What Is Culture? | p. 18 |
| How Do Cultures Vary? | p. 22 |
| Summary | p. 35 |
| How Cultural Differences Affect Organizations | p. 44 |
| Work Behavior V... MORE | p. 44 |
| Are Organizations Becoming More Similar? | p. 62 |
| Organizational Culture and National Culture | p. 63 |
| Summary | p. 65 |
| Communicating Across Cultures | p. 69 |
| Communicating Cross-Culturally | p. 70 |
| Cross-Cultural Misperception | p. 73 |
| Cross-Cultural Misinterpretation | p. 75 |
| Cross-Cultural Misevaluation | p. 86 |
| Communication: Getting Their Meaning, Not Just Their Words | p. 88 |
| Summary | p. 92 |
| Leveraging Cultural Diversity | p. 97 |
| Creating Cultural Synergy | p. 99 |
| Cultural Invisibility: Strategies for Recognizing Culture | p. 99 |
| Cultural Synergy | p. 109 |
| Summary | p. 121 |
| Managing Multicultural Teams | p. 126 |
| Managing a Multicultural Workforce | p. 126 |
| Domestic Multiculturalism | p. 129 |
| Teams: The Organization in Microcosm | p. 131 |
| Types of Diversity in Teams | p. 132 |
| Cultural Diversity's Impact on Teams | p. 134 |
| Conditions for High-Performing Multicultural Teams | p. 140 |
| Managing Culturally Diverse Teams | p. 144 |
| Summary | p. 147 |
| Leading Globally | p. 157 |
| Global Leadership | p. 158 |
| Leadership Vision | p. 158 |
| Leadership Theories | p. 166 |
| Cultural Contingency | p. 168 |
| Global Leadership Competencies | p. 169 |
| Global Leadership: Creating a Positive Future | p. 172 |
| Summary | p. 174 |
| Motivating People From Around the World: Inspiring People to Contribute | p. 184 |
| Hierarchies of Needs | p. 185 |
| Three Motives: Achievement, Power, and Affiliation | p. 186 |
| The Two-Factor Motivation Theory | p. 187 |
| Expectancy Theories | p. 188 |
| Cultural Intelligence | p. 192 |
| Beyond Motivation: Inspiration | p. 192 |
| Summary | p. 199 |
| Multinational Decision Making | p. 207 |
| Problem Recognition | p. 210 |
| Information Search | p. 210 |
| Constructing Alternatives | p. 211 |
| Choice | p. 212 |
| Implementation | p. 214 |
| Ethical Decision Making | p. 214 |
| Summary | p. 219 |
| Negotiating Globally | p. 224 |
| Negotiating Globally | p. 226 |
| Negotiating Successfully: The People, the Situation, and the Process | p. 229 |
| Negotiation Process | p. 236 |
| Negotiation Tactics | p. 246 |
| Negotiating Across Cultures: Ethical Challenges | p. 258 |
| Summary | p. 261 |
| Managing Global Managers | p. 271 |
| Managing Cross-Cultural Transitions: Moving Abroad and Coming Back Home | p. 273 |
| Entering a New Culture | p. 277 |
| Managing Expatriates Effectively, Equitably, and Ethically | p. 282 |
| Coming Home: Re-entering One's Own Culture | p. 284 |
| Professional Re-entry | p. 288 |
| Underutilized Global Managers | p. 296 |
| Coaching Women for Global Managerial Success | p. 297 |
| Summary | p. 304 |
| A Portable Life: The Expatriate Spouse | p. 314 |
| Single-Career Couples: The Traditional Expatriate's Wife | p. 315 |
| Living Globally: Dual-Career Couples | p. 330 |
| Summary | p. 340 |
| Global Careers: Succeeding in the 21st Century | p. 345 |
| What It Takes to Reach the Top | p. 346 |
| Is the Traditional Expatriate Manager Extinct? | p. 348 |
| Today's Global Careers | p. 349 |
| Global Managers and Leaders: No Longer Men Alone | p. 358 |
| Summary | p. 370 |
| Epilogue | p. 381 |
| Index | p. 383 |
| Painting on Book Cover | p. 397 |
| Table of Contents provided by Ingram. All Rights Reserved. |