There is a world of difference between being a competent manager and a truly inspirational one. An inspirational manager builds exceptional relationships with their staff helping them to reach their full potential, they expect the best and they get it. But most importantly of all, they deliver results. However, reaching the dizzy heights of great management isn't easy and many of us feel its an impossible task to fulfil. This book shows you how. It is based on real inspirational managers, all working in real jobs, facing real challenges, and managing real people. By talking to them, their bosses and their teams Judith Leary-Joyce distils the common capabilities and characteristics that separate the competent and good managers from the truly great and inspirational ones.