9780133824032

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Teaches students how to master Human Service competencies.

Based on student ideas over the past 30 years, Human Services: A Student Centered Approach provides the tools to master the knowledge, values, and skills of the Human Service profession. Readers will gain the skills needed to practice beginning level intervention skills with individuals, groups, families, and the community. Historical contributions of U.S. and global social programs serve as a strong foundation for the understanding of human services.

Standards for Excellence Series - Designed to help students advance their knowledge, values, and skills, the Standards for Excellence Series assists students in associated CSHSE's National Standards to all levels of human service practice. The Standards for Excellence grid at the start of the book provides a quick view of the CSHSE Standards addressed in each chapter.

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0133824039 / 9780133824032 Human Services: A Student-Centered Approach with Pearson eText -- Access Card Package

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0205879276 / 9780205879274 Human Services: A Student-Centered Approach
0205879527 / 9780205879526 Human Services: A Student-Centered Approach, Pearson eText -- Access Card

Dr. Susan Kinsella is the Department Chair for Human Services and Professor in the School of Education and Social Services at Saint Leo University. She has 30 years of teaching and administrative experience in higher education, where she developed programs in Human Services and taught in undergraduate and graduate schools of social work and human services in Pennsylvania, Florida, and Georgia. Her work on a military campus involved her in service learning projects with her students as well as research and publications on services for military families. Dr. Kinsella has expertise in the child welfare field where she practiced and administered a child welfare program in Pennsylvania. Her specialization is in clincial work with children and families. She teaches coursework in Child Welfare, Group Dynamics, and Interpersonal Helping Skills among others. Her enthusiasm for teaching earned her the Outstanding College Professor Award. She has authored several articles in professional journals on such topics as services to the military, university/community partnerships in education, traditonal and nontraditional college students, quality day care, competency of child welfare workers, and service learning opportunties in Human Services. She has served on editiorial boards, reviewed books and journals, developed curriculum materials for publishers and has been an invited speaker for the Georgia Chapter of the National Association of Social Workers and the Georgia School Social Workers Association. Susan has a Ph.D. in Social Welfare from Fordham University and an MSW from Marywood University. Dr. Kinsella has been active in the Southern Organization for Human Services and the National Organization for Human Services and is currently a self-study reader for the Council on Standards in Human Services Education. She is a board member and Chancellor of the Southeast Region for Pi Gamma Mu, the International Honor Society, and is proud to be HS-BCP certified.

In This Section:

I) Brief Table of Contents

II) Detailed Table of Contents

I) Brief Table of Contents

Chapter 1:Introduction to Human Services

Chapter 2: Human Services Becomes a Profession

Chapter 3: The Early History of Helping Others

Chapter 4: Developing Competence with Diverse Cultures

Chapter 5: Professional Helping Skills

Chapter 6: Strategies of Intervention with Individuals, Groups, and Families

Chapter 7: Strategies of Intervention with Communities and Organizations

Chapter 8: Current Social Issues

Chapter 9: Working with Children and Adolescents

Chapter 10: Working with Adults and the Elderly

Chapter 11: Spirituality and Faith-Based PRACTICE

Chapter 12: Developing Your Professional Self

II) Detailed Table of Contents

CHAPTER 1: Introduction to Human Services

What’s It All About?

What are Human Services? Who Needs Help? What is Available?

Understanding Human Services Delivery Systems

Private, Proprietary, Nonprofit, and Government Services

Around the Globe

The American Red Cross Offers National and International Aid

Putting Theories to Work

The Human Services Model

Think Human Services

What Philosophy Best Describes How Americans Feel about Providing Social Services to Its Citizens?

Linking Theory to Practice

Are Health Care Services Offered Equitably to All People?

Did You Know?

Churches and Religious Organizations Are One of the Largest Providers of Human Services in America

What Would You Do?

Have You Ever Considered Creating a Human Services Program?

CHAPTER 2: Human Services Becomes a Profession

What’s It All About?

There Are Many Helping Professions But Human Services Is among the Newest, Having Come on the Scene in the 1960s

Becoming a Generalist

The Roles of the Human Services Practitioner

Professional Knowledge, Values, and Skills

The Heart of the Curriculum in Human Services

Around the Globe

Why is Sweden One of the Best Places in the World to Be a Child?

Putting Theories to Work

Using an Interdisciplinary Approach to Develop Knowledge, Values, and Skills

Think Human Services

Psychological and Sociological Theories

Linking Theory to Practice

Why Is Service Learning Important?

Did You Know?

How To Earn Your Associate or Bachelor’s Degree in Human Services

What Would You Do?

Recommend a Human Services Worker or Career Path in Human Services

CHAPTER 3: The Early History of Helping Others

What’s It All About?

Historically Who Was Responsible for Helping the Poor?

Regional Influences in America

The Key Americans Who Helped to Develop Early Human Services.

Around the Globe

How Did European Social Services Influence American Programs?

Putting Theories To Work

Sociological Theories of Helping, Social Philosophies, and Social Reformers

Think Human Services

What Theories Guided Social Reform in America?

Linking Theory to Practice

The Development of Social Casework

Did You Know?

Child Welfare Services Began 1874 with the Case of Mary Ellen Wilson

What Would You Do?

Think Like a Social Reformer

CHAPTER 4: Developing Competence with Diverse Cultures

What’s It All About?

How Can We Apply the Ethical Standards of the CSHSE in Our Professional Practice?

Around the Globe

How Important Is Learning a Language to the Development of Cultural

Competence?

Putting Theories to Work

What Professional Theories or Models Would Help You to Work with People from Various Cultures?

Think Human Services

Can the Model of Client Empowerment and the Strength’s Perspective Be Useful Tools When We Deal with Xenophobia?

Linking Theory to Practice

How is Micro-Lending an Effective Tool for Ending Global Poverty?

Did You Know?

How Familiar Are You with Continents, Countries, and the Cultures They Represent?

What Would You Do?

What Are Some Practical Ways to Build Your Cultural Competence Now?

CHAPTER 5: Professional Helping Skills

What’s It All About?

The Four Stages of Work, Trusting Relationships, and Using both Verbal and Nonverbal Skills

Developing the Helping Relationship

It’s All about Building Trust

Using Nonverbal Skills

Why Is What You Do Just as Important as What You Say?

Using Verbal Skills

How We Communicate with Others Is Important

Around the Globe

Building International Relationships by Studying Abroad

Putting Skills to Work

What Skills Are Important for Each Of the Stages of Work?

Think Human Services

Why Is It Important to Understand Ourselves before We Begin to Work with

Others?

Linking Skills to Practice

Memories of the Food Stamp Office

Did You Know?

Why Is Intake Worker At An Agency One of the Most Important Jobs?

What Would You Do?

What Skills Are You Good At and What Skills Do You Need to Improve?

CHAPTER 6: Strategies of Intervention with Individuals, Groups, and Families

What’s It All About?

Learn Professional Techniques to Work with Individuals, Groups, Families, and the Community

Working with Individuals

Learn How to Do Intakes, Assessments, Treatment Plans, Resource and Referral, Case Management, Counseling, and Caregiving

Working with Groups

What Are the Four Basic Types of Groups and How Do You Develop a Group Proposal?

Putting Strategies to Work

Try Practicing Your Groupwork Skills

Working with Families

Understanding Family Systems, Genograms, and Different Types of Interventions

Around the Globe

Bullying around the World

Think Human Services

How Would You Organize a Group for Young Children?

Linking Skills to Practice

Developing a Community Resource Directory

Did You Know?

How did Groupwork and Family Therapy Originate?

What Would You Do?

Imagine That You Are a School Social Worker

CHAPTER 7: Strategies of Intervention with Communities and Organizations

What’s It All About?

What Are the Intervention Techniques That We Need to Know in Order to Work Effectively within Our Communities?

Community Organizing

What Are the Various Roles of a Community Organizer?

Agency Management and Supervision

What Skills Does It Take to Be an Effective Agency Administrator?

Around the Globe

Practicing Skills Learned in the Classroom in a Volunteer Setting

Putting Strategies to Work

Imagine That You Are an Agency Director

Think Human Services

How Does Being Interdisciplinary Help Our Profession?

Linking Strategies to Practice

Think of Yourself as a Social Entrepreneur

Did You Know?

Burnout is a Real Condition in Human Services. Know How to Prevent It.

What Would You Do?

Change the Way You Think, Feel, and Work Each Day

CHAPTER 8: Current Social Issues

What’s It All About?

Many Current Social Issues Require an Array of Human Services to Meet the Needs of the Client

Poverty

Issues, Rising Rates, and Populations Affected

Crime and Violence

Criminal Offenses, Domestic Violence, and Child Abuse and Neglect

Drugs and Alcohol

Teen and Adult Use and Misuse

HIV/AIDS

Statistics, Symptoms, and Treatment Options

Problems of Cognitive Functioning

Mental Health, Mental Illness, and Developmental Issues

Homelessness

A Growing Trend among Youth

Around the Globe

How Does Military Life Affect the Family?

Putting Theories to Work

Psychological and Sociological Theories for Some Social Issues

Think Human Services

What Are Some Social Issues Regarding Teen Pregnancy?

Linking Theory to Practice

Teaching Stress Management Techniques to Soldiers with PTSD

Did You Know?

Communities Are Finding Creative Ways to Feed, House, Train, and Employ People

What Would You Do?

Autism is a Growing Concern among Parents

CHAPTER 9: Working with Children and Adolescents

What’s It All About

Why Do Children Need Services and What Programs Are Available?

Around the Globe

SOS Children’s Villages Work with Children Worldwide

Putting Theories to Practice

Anthropologists, Psychologists, and Sociologists Help Us Understand Why

Families Are So Important

Think Human Services

What Issues Affect Children and Adolescents in Your Community?

Linking Theory to Practice

Think Critically about What You Have Learned. How Does It Relate to Human Development?

Did You Know?

Child Care Requires the Use of Knowledge, Values, and Skills with the Child and Parents

What Would You Do?

Use Your Knowledge of Developmental Stages

CHAPTER 10: Working with Adults and the Elderly

What’s It All About

Working with Adults and the Elderly in a Variety of Settings

Around the Globe

People Are Living Longer in All Parts of the World

Putting Theories to Work

Understanding Developmental Theories Is Necessary When Working with Seniors

Think Human Services

Apply What You Have Learned to These Cases

Linking Theory to Practice

How Do Different Theorists View the Aging Process?

Did You Know?

Many Seniors Are Active in Volunteering, Which Is Important for Their Well-Being

What Would You Do?

Apply Your Knowledge to These Cases with Adults

CHAPTER 11: Spirituality and Faith-Based PRACTICE

What’s It All About?

What is the Difference between Religion and Spirituality?

Around the Globe

People May Respond with Violence When Their Belief Systems Are Ridiculed

Putting Theories to Work

How Does Religion Affect Our Moral Behavior?

Think Human Services

How Do Your Religious and Spiritual Beliefs Effect Your Health?

Linking Theory to Practice

Integrated Medicine Now Has a Religious or Spiritual Component

Did You Know?

Both Eastern and Western Cultures Have Religious and Spiritual Practices That Have Health Benefits

What Would You Do?

What Religious or Spiritual Techniques Could Be Used in These Exercises?

CHAPTER 12: Developing Your Professional Self

What’s It All About

Developing a Personal Stress Management Plan, Knowing the Causes and Symptoms of Burnout and Learning Methods to Cope

Career Development

Plan on Developing Yourself Professionally and Practice Lifelong Learning

Around the Globe

International Human Services

Putting Theories to Work

Psychological and Sociological Theories of Burnout

Think Human Services

Analyzing Case Studies of Burnout

Linking Theory to Practice

Can Understanding Theories Help Us in Our Assessments?

Did You Know?

Career Planning Offices Can Assist with Employment

What Would You Do?

Develop a Professional Plan for Yourself

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Human Services A Student-Centered Approach with Enhanced Pearson eText -- Access Card Package

Human Services A Student-Centered Approach with Enhanced Pearson eText -- Access Card Package

0133824039

Summary

Author Biography

Table of Contents

Supplemental Materials