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How to Tell Anyone Anything : Breakthrough Techniques for Handling Difficult Conversations at W...

ISBN: 9780814410158 | 0814410154
Format: Paperback
Publisher: Amacom Books
Pub. Date: 6/3/2009

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Sometimes it's hard to keep our communication with coworkers positive. Whether it's with a boss, someone we manage, or a peer, bringing up and resolving awkward and challenging situations is never easy-and it's potentially explosive! But interactions that might otherwise become verbal tugs-of-war can easily be transformed from stressful moments of criticism to collaborative, problem-solving exchanges...just by using the right technique.

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