Hotel Management and Operations, 5th Edition
ISBN: 9780470177143 | 0470177144
Edition: 5thFormat: Paperback
Publisher: Wiley
Pub. Date: 1/1/2010
Why Rent from Knetbooks?
Because Knetbooks knows college students. Our rental program is designed to save you time and money. Whether you need a textbook for a semester, quarter or even a summer session, we have an option for you. Simply select a rental period, enter your information and your book will be on its way!
Top 5 reasons to order all your textbooks from Knetbooks:
- We have the lowest prices on thousands of popular textbooks
- Free shipping both ways on ALL orders
- Most orders ship within 48 hours
- Need your book longer than expected? Extending your rental is simple
- Our customer support team is always here to help
Hotel Management and Operations, Fifth Edition provides a practical, up-to-date, and comprehensive approach to how professionals across the industry manage different departments within their operation. From the front office to finance, from marketing to housekeeping, this resource offers advanced theory played out in practical problems. Multidimensional case studies are a notable feature, with complex management problems portrayed from multiple viewpoints; "As I See It" and "Day in the Life" commentaries from new managers provide further real-w... MORE
| Overview | |
| Organization | |
| General Managers: A View at the Top | |
| Operations: Rooms | |
| Operations: Housekeeping, Engineering and Security | |
| Food and Beverage Division | |
| Marketing and Associated Activities | |
| Financial Control and Information Management | |
| Human Resources Policy Management | |
| Table of Contents provided by Pu... MORE |
Related Products
Outlines & Highlights for Hote...
Please wait while this item is added to your cart...
