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| Figures, Tables, and Exhibit | p. vii |
| Preface | p. ix |
| The Essentials of Global and Multicultural Negotiation | p. 1 |
| Introduction to Culture and Negotiation: The Context of Global and Multicultural Negotiations | p. 3 |
| The Wheel of Culture | p. 21 |
| Strategies for Global Intercultural Interactions | p. 61 |
| Cross-Cutting Issues in Negotiation | p. 77 |
| A Step-By-Step Guide to Int... MORE | p. 127 |
| The Preparation Stage | p. 129 |
| Beginning Negotiations | p. 149 |
| Identifying and Exploring Issues | p. 185 |
| Cultural Patterns in Information Exchange | p. 221 |
| Problem Solving and Option Generation | p. 247 |
| Influence and Persuasion Strategies | p. 283 |
| Assessing Options | p. 327 |
| Reaching Closure and Developing Agreements | p. 347 |
| Implementing Agreements | p. 367 |
| Assisted Negotiations and Third-Party Roles | p. 387 |
| Assisted Negotiations | p. 389 |
| Facilitation and Mediation | p. 407 |
| References | p. 435 |
| The Authors | p. 449 |
| Name Index | p. 451 |
| Subject Index | p. 457 |
| Table of Contents provided by Ingram. All Rights Reserved. |
The Authors
Christopher W. Moore is a partner of CDR Associates, an international collaborative decision-making, conflict management, and dispute-resolution systems design firm based in Boulder, Colorado. He has participated in many successful international negotiations and multiparty decision-making initiatives, and served as a mediator and conflict management consultant for over thirty years. He is the author of the book The Mediation Process from Jossey-Bass and numerous journal articles and monographs.
Peter J. Woodrow is the codirector of the Reflecting on Peace Practice Project at CDA Collaborative Learning Projects, based in Cambridge, Massachusetts, and a partner of CDR Associates. He is an experienced multicultural mediator, facilitator, trainer, and consultant and is skilled in negotiation, collaborative problem solving, team building, dispute systems design, and conflict intervention. Woodrow is the coauthor of several books, numerous monographs, and articles.