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| Introduction | p. 2 |
| Managers and Management | p. 2 |
| History Module: The Historical Roots of Contemporary Management Practices | p. 26 |
| Managing in a Contemporary World | p. 42 |
| Planning | p. 76 |
| Foundations of Planning | p. 76 |
| Foundations of Decision Making | p. 104 |
| Quantitative Module: Quantitative Decision-Making Aids | p. 130 |
| Organizing | p. 14... MORE |
| Basic Organization Designs | p. 140 |
| Staffing and Human Resource Management | p. 168 |
| Career Module: Building Your Career | p. 196 |
| Managing Change, Stress, and Innovation | p. 202 |
| Leading | p. 226 |
| Foundations of Individual and Group Behavior | p. 226 |
| Understanding Work Teams | p. 256 |
| Motivating and Rewarding Employees | p. 278 |
| Leadership and Trust | p. 308 |
| Communication and Interpersonal Skills | p. 338 |
| Controlling | p. 372 |
| Foundations of Control | p. 372 |
| Operations and Value Chain Management | p. 400 |
| Notes | p. 425 |
| Photo Credits | p. 449 |
| Name/Organization Index | p. 451 |
| Glindex (combined subject index/glossary) | p. 461 |
| Table of Contents provided by Rittenhouse. All Rights Reserved. |