Front Office Management for the Veterinary Team
ISBN: 9781437704464 | 1437704468
Edition: 1stFormat: Paperback
Publisher: SAUNDERS W B CO
Pub. Date: 5/1/2010
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The only book of its kind, Front Office Management for the Veterinary Team focuses on the day-to-day duties of the veterinary team. It offers a complete guide to scheduling appointments, billing and accounting, communicating effectively and compassionately with clients, managing medical records, budgeting, marketing your practice, managing inventory, using outside diagnostic laboratory services, and much more. Written by Heather Prendergast, RVT, this manual simplifies essential tasks with step-by-step instructions! Exercises on the Evolve webs... MORE
| Veterinary Practice as a Business | |
| Veterinary Healthcare Team Members | |
| Reception Team | |
| Team Management | |
| Veterinary Ethics and Legal Issues | |
| Human Resources | |
| Stress and Burnout | |
| Practice Design | |
| Technology in the Office | |
| Outside Diagnostic Laboratory Services | |
| Marketing |
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