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| Theenvironment Of Business | |
| Exploring the World of Business and Economics | |
| Your Future in the Changing World of Business | |
| Business: A Definition | |
| Types of Economic Systems | |
| Measuring Economic Performance | |
| The Business Cycle | |
| Types of Competition | |
| American Business Today | |
| Being Ethical and Socially Responsible... MORE | |
| Business Ethics Defined | |
| Ethical Issues | |
| Factors Affecting Ethical Behavior | |
| Encouraging Ethical Behavior | |
| The Evolution of Social Responsibility in Business | |
| Two Views of Social Responsibility | |
| Consumerism | |
| Employment Practices | |
| Concern for the Environment | |
| Implementing a Program of Social Responsibility | |
| Exploring Global Business | |
| The Basis for International Business | |
| Restrictions to International Business | |
| The Extent of International Business | |
| Methods of Entering International Business | |
| Sources of Export Assistance | |
| Trends In Business Today | |
| Choosing a Form of Business Ownership | |
| Sole Proprietorships | |
| Partnerships | |
| Advantages and Disadvantages of Partnerships | |
| Corporations | |
| Advantages and Disadvantages of Corporations | |
| Special Types of Business Ownership | |
| Cooperatives, Joint Ventures, and Syndicates | |
| Corporate Growth | |
| Small Business, Entrepreneurship, and Franchise | |
| Small Business: A Profile. | |
| The People in Small Businesses: The Entrepreneurs | |
| The Importance of Small Businesses in Our Economy | |
| The Pros and Cons of Smallness The Small Business Administration | |
| Franchising | |
| The Growth of Franchising | |
| Management And Organization | |
| Understanding the Management Process | |
| What Is Management? | |
| Basic Management Functions | |
| Kinds of Managers | |
| What Makes Effective Managers? | |
| Leadership | |
| Managerial Decision Making | |
| Managing Total Quality | |
| What It Takes to Become a Successful Manager Today | |
| Creating a Flexible Organization | |
| What Is an Organization? | |
| Job Design | |
| Departmentalization | |
| Delegation, Decentralization, and Centralization | |
| The Span of Management | |
| Chain of Command: Line and Staff Management | |
| Forms of Organizational Structure | |
| Additional Factors That Influence an Organization | |
| Producing Quality Goods and Services | |
| What Is Production? | |
| The Conversion Process | |
| Where Do New Products and Services Come From? | |
| How Do Managers Plan for Production? | |
| Operations Control | |
| Management of Productivity and Technology | |
| Human Resources | |
| Attracting and Retaining the Best Employees | |
| Human Resources Management: An Overview | |
| Human Resources Planning | |
| Cultural Diversity in Human Resources | |
| Job Analysis | |
| Recruiting, Selection, and Orientation | |
| Compensation and Benefits | |
| Training and Development | |
| The Legal Environment of HRM | |
| Motivating and Satisfying Employees and Teams | |
| What Is Motivation? | |
| Historical Perspectives on Motivation | |
| Contemporary Views on Motivation | |
| Key Motivation Techniques | |
| Teams and Teamwork | |
| Marketing | |
| Building Customer Relationships Through Effective Marketing | |
| Marketing and the Management of Customer Relationships | |
| Utility: the Value Added by Marketing | |
| The Marketing Concept | |
| Markets and Their Classification | |
| Developing a Marketing Strategy | |
| Marketing Strategy and the Marketing Environment | |
| Developing a Marketing Plan | |
| Market Measurement and Sales Forecasting | |
| Marketing Information | |
| Types of Buying Behavior | |
| Creating and Pricing Products that Satisfy Customers | |
| Classification of Products | |
| The Product Life Cycle | |
| Product Line and Product Mix | |
| Managing the Product Mix | |
| Branding | |
| Packaging and Labeling | |
| Pricing Products | |
| Pricing Objectives | |
| Pricing Methods | |
| Pricing Strategies | |
| Pricing Business Products | |
| Distributing and Promoting Products | |
| Distribution Channels and market Coverage | |
| Partnering Through Supply-Chain Management | |
| Marketing Intermediaries: Wholesalers | |
| Marketing Intermediaries: Retailers | |
| Physical Distribution | |
| What is Integrated Marketing Communications? | |
| The Promotion Mix: An Overview | |
| Advertising | |
| Personal Selling | |
| Sales Promotion | |
| Public Relations | |
| Management Information Systems, E-Business Accounting, And Finance | |
| Understanding Information and e-Business | |
| How Can Information Reduce Risk When Making a Decision? | |
| What Is a Management Information System? | |
| Improving Productivity with the Help of Computers and Technology | |
| Using Computers and the Internet to Obtain Information | |
| Defining e-Business | |
| Fundamental Models of e-Business | |
| The Future of e-Business: Growth, Opportunities, and Challenges | |
| Using Accounting Information | |
| Why Accounting Information Is Important | |
| Who Uses Accounting Information | |
| The Accounting Process | |
| The Balance Sheet | |
| The Income Statement | |
| The Statement of Cash Flows | |
| Evaluating Financial Statements | |
| Mastering Financial Management | |
| What Is Financial Management? | |
| Planning--The Basis of Sound Financial Management | |
| Financial Services Provided by Banks and Other Financial Institutions | |
| Sources of Short-Term Debt Financing | |
| Sources of Equity Financing | |
| Sources of Long-Term Debt Financing | |
| Understanding Personal Finances and Investments | |
| Preparing for an Investment Program | |
| How Securities Are Bought and Sold | |
| Traditional Investment Alternatives | |
| Sources of Financial Information | |
| Careers in Business | |
| The Importance of Career Choices | |
| Occupational Search Activities | |
| Planning and Preparation | |
| A Final Note About Careers | |
| Notes | |
| Credits | |
| Answers to Test Preppers | |
| Index | |
| Table of Contents provided by Publisher. All Rights Reserved. |