Fodor's Citypack San Francisco
Fodor's Citypack San Francisco
- ISBN 13:
9780679000051
- ISBN 10:
0679000054
- Edition: Map
- Format: Paperback
- Copyright: 01/01/1998
- Publisher: Fodors Travel Pubns
- Newer Edition
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Summary
"Written for both external and internal service providers in the aviation industry context, this book offers a practical and realistic guide to implementing, with minimum effort, a highly effective yet efficient way to control and proactively influence perceived service quality over time." "Specifically the books deals with the situations faced by airports, airlines and aircraft manufacturers, and will be of direct relevance to all service providers working within, or with, these sectors of the industry."--BOOK JACKET.