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First Things Fast : A Handbook for Performance Analysis

ISBN: 9780787988487 | 0787988480
Edition: 2nd
Format: Hardcover
Publisher: Pfeiffer
Pub. Date: 6/9/2009

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SummaryTable of ContentsAuthor Biography
The world of learning and performance has changed significantly since the first edition of First Things Fast was published more than a decade ago. This thoroughly revised and updated second edition of the best-selling classic recognizes a world chock-full of technology, economic strains, and opportunities. How do learning and performance professionals plan in this shifting context? How do they take advantage of new human and Internet-based resources? How do they bring their recommendations forward and add more value, no matter where they work? ... MORE
Forewordp. ix
Prefacep. xiii
Acknowledgmentsp. xix
The Authorp. xxi
Introductionp. 1
What Can We Do First and Fast?p. 15
Performance Analysis Basicsp. 35
Opportunities for Performance Analysisp. 69
Putting the Speed in Performance Analysisp. 89
Communicating to Gather Information and Support... MORE
What Technology Contributesp. 147
Finding Meaning, Communicating Resultsp. 167
Tales from the Trenchesp. 203
Into the Futurep. 241
Afterwordp. 257
Resources for Performance Analysisp. 261
Indexp. 269
Table of Contents provided by Ingram. All Rights Reserved.

Allison Rossett is a professor of educational technology at San Diego State University and a consultant in workforce learning and performance and technology-based systems. She is the author of the best-selling Handbook of Job Aids (Pfeiffer) and Beyond the Podium (Pfeiffer), both of which are winners of the International Society for Performance Improvement's Instructional Communications award.



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