9780814413807

Based on best practices and proven research, The Facility Management Handbook has long been the go-to resource for professionals in the field. Extensively updated for the realities of today¿s workplace, the third edition provides readers with the tools and guidance they need to wipe out inefficiency and create a productive facility that integrates people, place, and process. Covering a broad range of topics from space planning and maintenance to benchmarking and outsourcing, readers will gain practical insight into how they can: ¿ design, construct and maintain facilities using sustainable practices ¿ provide a safe, attractive work environment that supports productivity ¿ ensure that facility plans match organizational needs ¿ plan and control capital expenditures ¿ address critical security and emergency preparedness issues Complete with case studies and indispensable information on sustainability and post-9/11 security concerns, this is still the ultimate resource for facility managers. David G. Cotts, PE, CFM (Alexandria, VA) is a former president of the International Facility Management Association. Kathy O. Roper, CFM, LEED AP (Atlanta, GA) is Associate Professor of Integrated Facility Management at Georgia Institute of Technology, College of Architecture. Richard P. Payant, CFM, CPE (Washington, DC) is Director of Facilities Management, GeorgetownUniversity.

DAVID G. COTTS, PE, CFM (Alexandria, VA) is a former president of the International

Facility Management Association. KATHY O. ROPER, CFM, LEED AP (Atlanta, GA) is

Associate Professor of Integrated Facility Management at Georgia Institute of

Technology, College of Architecture. RICHARD P. PAYANT, CFM, CPE (Washington, DC) is

Director of Facilities Management, Georgetown University.

Preface to the Third Edition
Acknowledgments
Background and Organization
The Nature of Facility Management
Organizing the Department
Facility Management Leadership
Planning, Programming, and Budgeting
Strategic and Annual Planning
Financial Management
Space Planning and Management
Real Estate
Real Estate Options
Lease Administration and Property Management
Sustainability
Definitions, Background, and Applications of Sustainability
Sustainability in Practice
Sustainability Financials, Acceptance, and Implementation
The Design-Build Cycle
Project Management
Programming and Project Development
The Design Process
The Construction Phase
Facility Emergency Preparedness
Planning, Definitions, and Threat Assessment
Command, Control, and Communications
Emergency Preparation and Training
Emergency Response and Recovery
Facility Security Management
Facility Security Goals and Responsibilities
Facility Security and Planning
Facility Security Implementation
Operations and Maintenance
Contracting and Types of Contracts
Work Coordination
Facility Operations
Maintenance and Repair
Facility Services
Facility Management Practice
Administering the Department
Managing Quality Facilities
Managing the Budget
Communications
Information Systems and Other Technology
Problem Solvers Look at the Current State and the Future of Facility Management
The Facility Manager's Tool Kit of References
Web-Sites and Internet Addresses
Facility Management Education Programs
Life-Cycle Cost Example
Synopses of Economic Studies on Sustainability
Facility Security and Emergency Best Practices
Backup Documents
Glossary
Index
Table of Contents provided by Publisher. All Rights Reserved.

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

Preface to the Third Edition

The Facility Management Handbookremains the best-selling facility management book ever, and it is about to be translated into its fourth language. It became evident, however, that there was a need for a third revision: The current edition is nine years old. That alone justified the new book, but we also recognized the importance of including the topics of sustainability and security/emergency planning in the rewrite. The catastrophic events of September 11, 2001 had a tremendous influence on the practice of facility management whether managers had security and emergency management in their dossiers or not.

You need only monitor the recent issues of facility management trade publications to recognize the importance of sustainability. We suspect that any FM who does not have the topic high on his agenda will have it placed there by customers. In the past year, most of the trade magazines have devoted entire issues to the topic with followup articles throughout the year.

To provide expertise on these subjects, the co-authors of the new edition are Rich Payant, the facility manager at Georgetown University, a FM author and educator, and Kathy Roper, a professor at Georgia Institute of Technology and acknowledged expert on sustainability.

We have tried to tap into the knowledge base of all of the professional organizations involved in facility management through personal contact and screening their pertinent surveys, research, and publications. In addition, we have contacted our personal network of experts for their opinions of the current status of facility management, its greatest challenges, and its best practices. We acknowledge these sources in the Acknowledgements and have woven their input into our work.

Throughout the Facility Management Handbook, Third Edition, we highlight the following:

• How to demonstrate the business value of facility to upper management.

• How to reverse the underfunding of our facility infrastructure which has been documented, in the public sector at least since 1990. This was when the National Research Council’s study, Committing to the Cost of Ownership, was published.

These are the two great challenges of facility management here at the end of the first decade of the Twenty First century. Every university FM program, the professional associations, and the Federal Facilities Council should be focused on finding answers and prescribing solutions. This book is your authors’ initial effort which we hope others will seize upon until the problems are solved.

While the question, “What’s changed since the last edition?” is always subjective, we offer the following as major changes, which impact the way facility management is practiced and perceived.

• The profession and the job title are much more accepted and recognized than they were in 1999.

• There are better education programs available based on research and best practices.