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Facework : Bridging Theory and Practice

by: Kathy Domenici

Facework : Bridging Theory and Practice

by: Kathy Domenici

ISBN 13:
9781412914048
ISBN 10:
1412914043
Format: Hardcover
Copyright: 05/03/2006
Publisher: Sage Publications, Inc

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Summary

Written in a clear, engaging style Facework: Bridging Theory and Practice introduces a new paradigm that identifies facework as the key to communication within the management of difference. Authors Kathy Domenici and Stephen W. Littlejohn illustrate how facework is a central process in the social construction of both identity and community.Â Â

Preface

Introduction

PART I: THE SOCIAL CONSTRUCTION OF FACE

(60)

Chapter 1. Identity and Facework: A Theoretical Perspective

(24)

Accomplishing Identity

(6)

Identity and the Lifescript

(2)

The Coherent Identity

(1)

Dignity, Honor, and Respect

(1)

The Metaphor of Face.

(7)

Face and Identity

(2)

How Is Face Created?

(3)

Constructing a Frame

(1)

Focus of Attention

(5)

Contexts of Action

(3)

Principles for Practice

(2)

Chapter 2. Creating an Environment of Constructive Facework: A Practical Perspective

(34)

Facework and the Communication Environment

(10)

Collaborative Communication

(2)

Process Management

(2)

Power Management

(3)

Safe Environment

(2)

Creating a Constructive Environment

(10)

Appropriate Self-Disclosure

(2)

Anxiety Management

(2)

Settings Conducive to Facework

(1)

Spatial Issues

(2)

Invitational Communication

(4)

Skills for Positive Facework

(10)

Listening

(2)

Acknowledging

(1)

Responding

(3)

Committing

(4)

Principles for Practice

(3)

PART II: REALMS OF PRACTICE

(58)

Chapter 3. Facework in the Personal Realm

(28)

Communication Acts

(12)

Face Consciousness and Person Centeredness

(1)

Presenting the Self

(2)

Building the Face of Others

(2)

Protecting the Face of Others

(2)

Threatening the Face of Others

(3)

Responding to Face Threats

(1)

Integrating Facework Into Conversation

(7)

Supportive Conversations

(2)

Facework in Conflict Situations

(4)

Episodes of Facework

(4)

The Gamelike Structure of Episodes

(2)

Rituals, Ceremonies, and Facework

(1)

Personal Face and the Lifescript

(3)

Principles for Practice

(1)

Chapter 4. Facework in the Relational Realm

(28)

Thinking About Relationships

(2)

Facework in the Relationship

(5)

Mutual Face

(1)

Personal Face in the Relationship

(2)

Facework and the Management of Contradiction

(2)

Communication Acts in the Relationship

(7)

Face Acts

(1)

Some Facework Dilemmas in Relationships

100

(3)

Emotion and Facework in Relationships

103

(2)

Facework Challenges for Managers and Employees

105

(1)

Conversations and Episodes of Relational Life

106

(10)

Relational Transgressions

106

(2)

Gossip

108

(1)

Social Support

108

(1)

Control in Relationships

109

(3)

Unwanted Repetitive Patterns

112

(3)

Conflict Patterns

115

(1)

The Relational Lifescript

116

(2)

Principles for Practice

118

(1)

PART III: FACEWORK AND THE SYSTEM

119

(52)

Chapter 5. Facework in the Community

121

(26)

Communication Acts in the Community

123

(3)

Community Conversations

126

(8)

How We Talk

126

(1)

Talking to Honor and Explore Differences

127

(1)

Talking to Inquire and Deliberate

128

(2)

Talking to Build a Future

130

(4)

Episodes in Building Community

134

(8)

Changing the Rules of Engagement

137

(2)

Breaking Old Patterns

139

(1)

Reframing the Episode

139

(3)

Lifescripts and the Community

142

(3)

Principles for Practice

145

(2)

Chapter 6. Cultural and Global Issues

147

(24)

The Culture of Facework

149

(12)

Cultural Forms of Facework

150

(4)

Special Issues of Culture

154

(3)

Intercultural Competency

157

(4)

Putting a Face on International Relations

161

(8)

People and Nations

161

(4)

Three Orientations: Enemy, Rival, Friend

165

(4)

Principles for Practice

169

(2)

PART IV: PRINCIPLED PRACTICE

171

(34)

Chapter 7. Toward a Practical Theory of Facework

173

(14)

Practical Theory

174

(1)

A Theory of Facework

175

(8)

Usefulness in Bringing a System Into View

176

(1)

Constructing Judgments About Situations

177

(2)

Implicating Action

179

(2)

Consequences That Improve the Situation

181

(2)

Facework as Transcendence

183

(1)

Putting Facework Into Practice in Uganda

184

(3)

Chapter 8. Guidelines From Artisans

187

(18)

Slogan 1: I'm Not Here to Call You a Thug

189

(5)

Honor Alternative Perspectives

189

(1)

Take a Risk

190

(2)

Hypothesize Freely

192

(1)

Create a Container

193

(1)

Slogan 2: Don't Open Presents in Front of Others

194

(2)

Slogan 3: The Ball Is Over the Fence

196

(4)

Slogan 4: It's a Beautiful Day in the Neighborhood

200

(4)

Doing Facework That Matters

204

(1)

References

205

(12)

Index

217

(8)

About the Authors

225

Amazon no longer offers textbook rentals. We do!

Facework : Bridging Theory and Practice

Facework : Bridging Theory and Practice

9781412914048

1412914043

Summary

Table of Contents

Supplemental Materials

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