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| Top Ten Things Not to Say on a Job Interview | p. viii |
| Introduction | p. ix |
| Preparing for the Interview | p. 1 |
| Understanding Job Interviews | p. 1 |
| Learning about Yourself | p. 5 |
| Learning about Your Prospective Employer | p. 7 |
| Take Time to Rehearse | p. 16 |
| Access Your Network | p. 17 |
| Dealing with Anxiety | p. 18 |
| What to Do abou... MORE | p. 19 |
| The Night Before and Morning of the Interview | p. 20 |
| First Impressions Count | p. 22 |
| What to Wear to the Interview | p. 22 |
| What to Bring to the Interview | p. 27 |
| Getting to the Interview on Time | p. 28 |
| Arriving for Your Appointment | p. 29 |
| The Interview Begins | p. 29 |
| Body Language | p. 31 |
| Making Your Exit | p. 35 |
| Interviewing over a Meal | p. 36 |
| Interviewing in a Foreign Country | p. 38 |
| Revealing Your Personality | p. 40 |
| Why the Personal Questions? | p. 40 |
| Questions and Answers | p. 42 |
| Discussing Your Skills and Abilities | p. 57 |
| Hard Skills Versus Soft Skills | p. 57 |
| Skills You Haven't Used Professionally | p. 59 |
| Questions and Answers | p. 60 |
| Highlighting Your Accomplishments | p. 75 |
| Listing Your Accomplishments | p. 75 |
| Discussing Your Accomplishments | p. 76 |
| Questions and Answers | p. 77 |
| Questions about Your Education | p. 93 |
| How You Spent Your College Years | p. 93 |
| Questions and Answers | p. 95 |
| Discussing Your Work History | p. 111 |
| How to Present Your Past | p. 111 |
| Questions and Answers | p. 113 |
| Your Interpersonal Skills | p. 128 |
| An Employee Balancing Act | p. 128 |
| How Do You Resolve Conflicts? | p. 129 |
| Questions and Answers | p. 130 |
| Did You Do Your Homework? | p. 147 |
| Proving Your Knowledge | p. 147 |
| Highlight Skills That Fit the Company | p. 148 |
| Questions and Answers | p. 149 |
| What Would You Do If You Were Hired? | p. 165 |
| What You Can Bring to the Company | p. 165 |
| What the Company Expects of You | p. 166 |
| Questions and Answers | p. 168 |
| Difficult or Embarrassing Questions | p. 183 |
| I Hope They Don't Ask Me That | p. 183 |
| How to Answer Difficult Questions | p. 184 |
| Questions and Answers | p. 186 |
| Dealing with Illegal Questions | p. 202 |
| Laws That Protect You from Discrimination | p. 202 |
| What Questions Are Illegal? | p. 206 |
| Questions and Answers | p. 207 |
| Behavioral Interviews | p. 222 |
| Behavioral Interviews: The Basics | p. 222 |
| How to Answer Behavioral Questions | p. 224 |
| Questions and Answers | p. 225 |
| Do You Have Any Questions? | p. 244 |
| Asking Questions Is a Must | p. 244 |
| Preparing Your Questions | p. 246 |
| Questions You Should Ask and Questions You Should Not Ask | p. 246 |
| What To Do After the Interview | p. 257 |
| Thank-You Letters | p. 257 |
| What to Do If You Don't Want the Job | p. 266 |
| Waiting for a Decision | p. 269 |
| The Job Offer-Finally | p. 270 |
| Resources | p. 272 |
| Glossary | p. 281 |
| Index | p. 288 |
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