9780619034368

This compact book provides essential computer diagnostic, troubleshooting, and repair information in a convenient portable size (4 inches x 7 inches). The Enhanced PC Troubleshooting Pocket Guide will help individuals diagnose computer problems with ease and speed. Updated to include information on recent CPUs and Windows 2000, this is an essential tool for anyone who needs to find information on computer repair quickly and efficiently. Although this book is designed to be used with the Enhanced A+ Guide to Managing and Maintaining Your PC (ISBN: 0-619-03433-5) by Jean Andrews (Course Technology), it can stand alone as a technician's reference.

Preface

vii

How to Use This Book to Solve PC Problems

1

(4)

Before You Begin: Protect and Prepare

5

(4)

Troubleshooting Roadmap: Finding the Solution by System or Symptom

9

(14)

The Problem-Solving Tool: Checklists and Flowcharts

23

Appendix A Beep Codes and POST Codes

A-1

Appendix B Using CMOS Setup

B-1

Appendix C CPUs and Their Characteristics

C-1

Appendix D DOS and Windows Commands

D-1

Appendix E IRQs and I/O Addresses

E-1

Appendix F Important URLs

F-1

Appendix G Record Keeping

G-1

Appendix H Where to Go for More Help: Hardware Resources

H-1

Appendix I Where to Go for More Help: Software Resources

I-1

Glossary

1

(1)

Index

1

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Enhanced PC Troubleshooting Pocket Guide for Managing and Maintaining Your PC

Enhanced PC Troubleshooting Pocket Guide for Managing and Maintaining Your PC

061903436X

Summary

Table of Contents

Supplemental Materials