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| Preface | p. xi |
| About the Authors | p. xv |
| Setting the Stage: Counseling Process | p. 1 |
| Make personal contact | p. 2 |
| Develop a working alliance | p. 2 |
| Explain counseling to the client | p. 3 |
| Pace and lead the client | p. 5 |
| Speak briefly | p. 7 |
| When you don't know what to say, say nothing | p. 8 |
| You may confront as much as you'v... MORE | p. 9 |
| If you want to change something, process it | p. 9 |
| Individualize your counseling | p. 10 |
| Notice resistance | p. 11 |
| When in doubt, focus on feelings | p. 12 |
| Plan for termination at the beginning of counseling | p. 14 |
| Arrange the physical setting appropriately | p. 15 |
| Dress appropriately | p. 15 |
| Attend to physical space | p. 15 |
| Conduct counseling in a quiet setting | p. 16 |
| Avoid interruptions and distractions | p. 16 |
| Be prompt | p. 16 |
| Invest in a box of tissues | p. 16 |
| Remember confidentiality | p. 16 |
| Strategies to Assist Clients in Self-Exploration | p. 19 |
| Avoid advice | p. 19 |
| Avoid premature problem solving | p. 20 |
| Avoid relying on questions | p. 21 |
| Listen closely to what clients say | p. 22 |
| Pay attention to nonverbals | p. 23 |
| Focus on the client | p. 24 |
| Be concrete | p. 25 |
| Utilize metaphors | p. 26 |
| Summarize | p. 27 |
| A Few Mistaken Assumptions | p. 29 |
| Agreement does not equal empathy | p. 29 |
| Do not assume that change is simple | p. 30 |
| Positive thinking does not equal rational thinking | p. 30 |
| Make psychological assessments, not moral judgments | p. 31 |
| Do not assume that you know clients' feelings, thoughts, and behaviors | p. 32 |
| Do not assume that you know how clients react to their feelings, thoughts, and behaviors | p. 33 |
| Important Topics | p. 35 |
| Develop crisis intervention skills | p. 35 |
| Take control of the situation | p. 37 |
| Determine the real client | p. 37 |
| Emphasize strengths | p. 38 |
| Mobilize social resources | p. 38 |
| Become culturally competent | p. 39 |
| Be open to group and family approaches | p. 42 |
| Learn about grief, loss, and trauma | p. 43 |
| Refer carefully | p. 45 |
| Watch for deterioration in clients | p. 46 |
| Establish an interest in counseling research | p. 47 |
| Document your work | p. 48 |
| Persevere with clients who no-show | p. 48 |
| Learn how to conceptualize clients | p. 49 |
| Learn about managed care | p. 51 |
| Develop technology skills | p. 53 |
| Counselor, Know Thyself | p. 56 |
| Become aware of and address your personal issues | p. 56 |
| How did you decide to become a counselor? | p. 56 |
| With what emotions are you uncomfortable? | p. 57 |
| What amount of progress is acceptable? | p. 57 |
| How will you deal with your clients' feelings toward you? | p. 58 |
| How will you handle your feelings for your clients? | p. 58 |
| Can you be flexible, accepting, and gentle? | p. 59 |
| Be open to supervision | p. 60 |
| Don't hide behind testing | p. 60 |
| On ethical questions, consult | p. 61 |
| A Brief Introduction to Intervention | p. 63 |
| Basic counseling texts | p. 64 |
| Person-centered counseling | p. 64 |
| Behavioral counseling | p. 65 |
| Cognitive, cognitive/behavioral counseling, and social learning theory | p. 65 |
| Gestalt counseling | p. 67 |
| Psychoanalytic and psychodynamic counseling | p. 67 |
| Existential counseling | p. 68 |
| Group counseling | p. 68 |
| Family/systems counseling | p. 69 |
| Multicultural counseling | p. 70 |
| Feminist therapy | p. 70 |
| Brief therapy and solution focused therapy | p. 72 |
| Integrative approaches | p. 74 |
| Narrative therapy | p. 75 |
| New and emerging approaches | p. 77 |
| Research on counseling and psychotherapy | p. 78 |
| Other important sources | p. 80 |
| References | p. 81 |
| Index | p. 91 |
| Table of Contents provided by Ingram. All Rights Reserved. |