The role of the executive assistant has evolved to include taking on more managerial duties, project work and supervisory roles. Written by Sue France, former Times Crème PA of the Year, The Definitive Executive Assistant & Managerial Handbookprovides best practice advice on achieving and succeeding in the demands of the 21st Century assistant. France places heavy emphasis on professional development and includes a chapter on vital leadership skills to help manage a team. She explains how to use emotional intelligence in dealing with all aspects of work, including project management, delegating, influencing and negotiating. For ambitious assistants who want to improve their skills to advance their career, The Definitive Executive Assistant & Managerial Handbookis a valuable reference for maintaining a professional image and achieving resounding success.