DR. STEPHEN P. ROBBINS (San Diego, CA) is the world's best-selling textbook author in the areas of management and organizational behavior. His books have sold more than 6 million copies, have been translated into 20 languages, and are used at more than 1,000 U.S. colleges and universities. Robbins' Organizational Behavior, Ninth Edition (Prentice Hall) is a market leader throughout North America, Central America, South America, Australia, Hong Kong, Singapore, Taiwan, South Korea, India, China and Scandinavia. Author of Managing Today and co-author of Management, Fifth Edition and Fundamentals of Management, he holds a Ph.D. from the University of Arizona and has served in management roles for Shell and Reynolds Metals. He currently is a member of the San Diego State University faculty.

1. Decision Making Shapes Your Life

2. The Search for Rationality

3. Why It's Hard to be Rational

Part II. How Do You Make Decisions?

4. What's Your Decision Style?

5. Are You a Risk Taker?

6. Are You a Maximizer or Satisficer?

7. Who Controls Your Destiny?

8. Do You Procrastinate?

9. Are You Impulsive?

10. Can You Control Your Emotions?

11. Are You Overconfident?

12. Understanding Your Personality Profile

Part III. Common Biases and Errors That Most of Us Make

(and How to Overcome Them)

13. How Can You Be So Darn Sure About That? Coping with Overconfidence

14. Never Do Today that Which You Can Do Tomorrow: The Inertia Bias

15. I Want It and I Want it NOW! The Immediate Gratification Bias

16. Where You End Up Depends on Where You Start: The Anchoring Effect

17. I'll See It When I Believe It: The Selective Perception Bias

18. I Hear What I Want to Hear: The Confirmation Bias

19. Is the Glass Half-Empty or Half-Full? The Framing Bias

20. What Have You Done for Me Lately? The Availability Bias

21. Looks Can Be Deceiving: The Representation Bias

22. Seeing Patterns That Aren't There: Coping with Randomness

23. I Only Like Change That Jingles in My Pocket: The Familiarity Bias

24. Gone Is Not Always Forgotten: Understanding Sunk Costs

25. I Hate Losing: The Fear of Loss Bias

26. Keep It Simple: The Limited Search Error

27. Losing Your Head in the Heat of Battle: The Emotional Involvement Error

28. Who You Gonna Blame? The Self-Serving Bias

29. Novelty Wears Off: The Adaptation Bias

30. I Knew It All The Time: The Hindsight Bias

Part IV. Advice Your Mother Never Gave You

31. Clear Goals and Preferences Make Choosing a Lot Easier

32. Sometimes Doing Nothing Is Your Best Option

33. Choosing Not to Decide Is Still a Decision

34. Decisions Are Not Made in Isolation

35. All Decisions Aren't Important

36. More Information Isn't Necessarily Better

37. You CAN Have Too Much of a Good Thing

38. Don't Rehash Past Decisions

39. Successful People Take Risks

40. It's OK to Make Mistakes, or No One Has an Undefeated Season

41. Don't Throw Good Money After Bad

42. Women Ruminate More Than Men

43. Where You're From Influences How You Decide

Part V. An Epilogue

44. Summary or Why Ignorance Isn't Bliss

End Notes

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.