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| Theories of leadership and management | p. 1 |
| Theories and styles of leadership | p. 3 |
| Theories and styles of management | p. 31 |
| Basic skills to creatively lead and manage | p. 53 |
| Role transitioning | p. 55 |
| Managing stress | p. 67 |
| Managing time | p. 101 |
| Critical thinking | p. 113 |
| Communicating effectively | p. 131 |
| Managing conf... MORE | p. 159 |
| Delegating | p. 183 |
| Acting legally, ethically, and politically | p. 195 |
| Advanced skills to creatively lead and manage | p. 221 |
| Motivating and team building | p. 223 |
| Budgeting and managing resources | p. 247 |
| Demonstrating effectiveness and quality care | p. 261 |
| Managing change and innovation | p. 289 |
| Using information technology | p. 311 |
| Creatively managing human resources | p. 325 |
| Staffing and nurse retention | p. 327 |
| Recruiting and interviewing | p. 337 |
| Establishing a healthy environment | p. 351 |
| Developing staff | p. 365 |
| Evaluating staff performance and ensuring quality | p. 381 |
| Coaching and mentoring | p. 397 |
| Reducing workplace violence | p. 409 |
| Succession planning | p. 423 |
| Nurse leaders speak | p. 431 |
| Nurse leaders speak | p. 433 |
| Index | p. 469 |
| Table of Contents provided by Blackwell. All Rights Reserved. |