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| Features | xix | ||||
| PART ONE Orientation to Small Group Systems | 1 | (38) | |||
| 2 | (20) | |||
| 22 | (17) | |||
| PART TWO Foundations of Small Group Communicating | 39 | (92) | |||
| 40 | (18) | |||
| 58 | (24) | |||
| 82 | (26) | |||
| 108 | (23) | |||
| PART THREE Understanding and Improving Group Throughput Processes | 131 | (106) | |||
| 132 | (24) | |||
| 156 | (26) | |||
| 182 | (26) | |||
| 208 | (29) | |||
| PART FOUR Small Group Public Presentations | 237 | (18) | |||
| 238 | (17) | |||
| Appendix: Techniques for Observing Problem-Solving Groups | 255 | (17) | |||
| Glossary | 272 | (7) | |||
| References | 279 | (7) | |||
| Bibliography | 286 | (2) | |||
| Index | 288 |