Clinical Medical Assisting Online is an online course that helps students understand concepts and learn skills through interactive activities. Students are introduced to a cast of virtual characters doctors, patients, and medical assistants and to the general functions of the medical office. They interact with patients and perform the same competencies needed in the real world. Just-in-time learning allows students to learn about telephone techniques, professional behavior, billing, and other skills at exactly the point when they need to know. Great as classroom supplement or for distance learning, this course includes interactive modules and immediate feedback. First-person virtual mentoring simplifies and personalizes instructions from the virtual supervisor. Training Activities challenge students to apply skills, allowing them to practice competencies in a safe virtual environment. Lounge Talk lets students review what theyve learned from each lesson with their supervisor/mentor. Quick Review questions allow students to check their comprehension periodically and learn from feedback. A self-evaluation checklist allows students to check off the learning objectives they feel theyve mastered and review content for the others. Links to pop-up boxes provide further explanations, forms, or oversized illustrations. Lesson quizzes and module exams test student comprehension, with automatic scoring and calculation of grades. A glossary includes definitions and audio pronunciations, and links key terms to relevant locations in the online content. Discussion board topics and assignments are posted online, saving the instructors time in preparation. A course management system saves time with automatic scoring and a grade book for the instructor, and improves class communication with real-time chat, calendar, e-mail, and bulletin board.