9780131411159

What it takes to be a truly great CIO... from the IT leaders who know bestWhat does it take to get to the top in IT today, stay there, and thrive? How do you realign IT to maximize business value, and become a full strategic partner in the organization's most crucial decisions? CIO Wisdom brings together answers from 20 of the world's most successful senior IT executives. Based on their extraordinary private discussions over the past five years, it covers every facet of IT leadership: planning, budgeting, sourcing, architecture, strategy, and much more. If you're an IT leader-or you intend to become one-it's the most important book you'll read this year.What really works right nowTaking charge: Creating a 90-day tactical plan-and an intelligent long-term strategyRefocusing IT on your company's core business driversLeading IT in today's rapidly evolving "extended enterprise"Deciding what to outsource-and managing your outsourcing relationshipsImplementing the ten metrics most critical to IT successSetting,priorities when infrastructure costs are rising and resources are decliningEvolving the leadership style that works best for you-and your organizationCoping with the incredible personal pressures of IT leadershipAddressing the unique challenges that face women in IT's upper echelonsThe authors' profits from this book will support a scholarship program for underprivileged students planning IT careers

DEAN LANE is Senior Director of Information Technology at Symantec Corporation. Prior to joining Symantec, he served as a CIO four times at companies such as Plantronics, Masters Institute, and Allied Signal.

Foreword
Foreword
Foreword
Within and Beyond: Understanding the Role of the CIO
The Extended Enterprise CIO
Back to the Basics-What is a CIO?
Women CIOs, by Judy Armstrong
Why Single Out a Particular Group of CIOs?
Why Is IT Unfriendly to Women?
What Is IT Losing When Women Leave the IT Workforce?
What Do We Need to Change to Attract More Women into the IT Profession
Why Do Some Women Prevail and Others Do Not?
What Is Different for Women CIOs in Their First 90 Days?
Who Are Some of the Successful Women CIOs, and Why?
The Value of Women in IT
The First 90 Days
Key Takeaways
Overview
Ninety-Day Tactical Plan
IT Organization Review
IT Strategic Plan
IT Architecture Blueprint
Management Recommendations
Pulling It All Together
The Tao Perspective
An Indirect but Fundamental Approach
CIO Challenges
In Closing
Communications: Communication Excellence in IT Management
The Problem: Us Versus Them
How to Break Down Stereotypes that Threaten Good Communication
Essential Management Practices that Produce Good Communication
What to Keep in Mind When Implementing Communication Tools and Practices
How to Make Yourself a Better Communicator
How to Know When Communication Is Good
Conclusion
IT Organization
Challenges in Determining the Ideal IT Organization
Centralized Versus Decentralized Organizational Structure
Reflections on Critical Information Systems Functions
Decisions and Topics Impacting the Organizational Model
Final Comments on IT Organizations
Governance
The Paradox of IT
The Role of the New CIO
What Is Governance? Successful Governance
Skills to Help You Govern
Typical Governing Bodies
Considerations Related to Governing Bodies
Operational Governance
Creating a Governance Model for Your Organization
Putting a Governance Model in Place
Managing Expectations for Governance
How Much Energy Should Be Committed to Governance? Evolution of Governance
Mistaken Uses of Governance
Effect of Acquisitions on Governance
Summary
Architecture
Are We Having Fun Yet? Overview
The Classic Architecture Approach
Enterprise Architecture Overview
Planning for an Enterprise Architecture
Component Architecture
Multitier Architecture, Layer by Layer
Developing a Strategic IT Portfolio
Strategic Outsourcing
Understanding Outsourcing
Elements of Outsourcing
Conclusion: Trends and Opportunities
IT Workforce
Five Basics for Retaining IT Professionals
A Can-Do Attitude Cannot Be Beat
Conclusions
Strategic Planning
Chapter Profile
The CIO's Planning Role within the Business
Business Strategizing
Approaches to Setting
Strategic Goals and Objectives
IT Planning
Steps to an IT Plan
Managing to Plan an Ongoing/Evergreen Planning
Milestones for Applications Portfolio Planning and Project Management
Setting Priorities
The Big Picture and Feedback Loop
IT Infrastructure Management and Execution
Table of Contents provided by Publisher. All Rights Reserved.

What is included with this book?

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Foreword by Dean Lane The research for this book began more than 30 years ago and is based on the experience, learning and real-world practices of more than 18 people who currently are, or have been, in the role of the Chief Information Officer (CIO). The combined knowledge, expertise and skills have been leveraged on individual chapters as well as groups of chapters to ensure practical information that can be easily understood. The concept or idea behind this written work began about a year ago, when I had cause to reflect on all of my experiences as a CIO (both good and bad). What were my successes, failures, frustrations and accomplishments? One of my revelations was that we (the IT industry) had not communicated clearly enough what it is that we do. Quite to the contrary, many lower level IT professionals cause greater frustration by promoting the thought that they are magicians who work on black boxes. To help bridge the chasm, I decided that a book, of CIOs, by CIOs and for CIOs was indicated. I first floated the concept past War Department 470the supreme authority in all the land ...my wife. She normally tells me to keep my day job and get back to work, but this time she thought it was a capital idea. I first presented my idea to several long time friends who also happen to be CIOs. I was cautiously optimistic that they would like what was then the young concept of a "CIO book", but I did not expect the enthusiastic response that I received from my colleagues. The reception to the idea was overwhelming. In a matter of days, I had 15 stakeholders in this book. The collective brain always being better than a single unit, caused us to add and delete more topics/chapters. We also modified the definitions of some chapters and added, deleted and combined topics. Everyone signed up to write a chapter, and teams formed around certain topics that required greater attention. It had only been a matter of weeks and this quite knowledgeable group of people had taken over the book. I was relegated to the role of providing leadership and, of course, writing my own chapter. I knew this to be an honorary position ...you try to lead a group of 15+ CIOs and push them in a direction. First there was the discovery phase that each author went through to thoroughly understand their topic and outline what would be included, and what would not. The true leadership came from the sub-groups, like the Technical Architecture team who spent numerous hours together and with others to ensure a pure message. The collaborative effort was also demonstrated by those who wrote individual chapters like "Types of CIOs", combining and ripping them apart before producing their final product. Importantly, where there was strengthening required, the smaller groups would combine chapters, as in Planning and Setting Priorities. Everyone completed their assignments to their committed dates. We only had one chapter actually fall off the map, due to a physical illness. The topic being too important to ignore, saw one author writing a solid six pages and working with other authors to incorporate it into the book. The story surrounding the book gets much more interesting. None of the authors were on a quest have their name(s) attached to the actual chapter that they wrote. This is because of the collaborative efforts associated with this book. Three people have served as "lead authors" reviewing and providing feedback on individual chapters. Many jumped in to help another author who got busy at work and might have missed a deadline. Still others have rewritten sections and incorporated them into other chapters. To give you the essence of these authors, is to tell the story of how we decided what to do with the proceeds from the book. I was sitting next to one of the authors at our regularly scheduled monthly meetings. He suggested that

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CIO Wisdom Best Practices from Silicon Valley

CIO Wisdom Best Practices from Silicon Valley

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