Joey Alpern currently works as an independent consultant specializing in web development and database component integration.

Randy Muller, MCT, MCSE, MCITP, is an independent trainer and author specializing in Unified Communications, Office 365, and IT security.

Chapter 1 The Computer's Brain: Processors and Memory 1

Chapter 2 Storing Your Files: Data Storage 27

Chapter 3 Data Movement: Input/Output Devices 55

Chapter 4 Hardware Configuration 79

Chapter 5 Desktop Operating Systems: A Comparison 91

Chapter 6 Command Shell 101: Basics Every Administrator Should Know 105

Chapter 7 Graphical Interface: Windows 7 Basics 131

Chapter 8 A Communications Framework 161

Chapter 9 Network Models 179

Chapter 10 Data-Link and Network Layer Protocols 191

Chapter 11 Network Operating Systems: A Comparison 211

Chapter 12 Windows Server 2008 R2 Origins and Platforms 221

Chapter 13 Windows Server 2008/2008 R2 Active Directory Domain Services 235

Chapter 14 Account Management 253

Chapter 15 File and Print Management 269

Appendix A Review Question Answers 295

Appendix B Common Acronyms 305

Glossary 311

Index 325

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