Business and Professional Communication : Principles and Skills for Leadership
ISBN: 9780205028993 | 0205028993
Edition: 2ndFormat: Paperback
Publisher: Pearson
Pub. Date: 1/5/2012
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Updated in its 2nd edition, Business & Professional Communication focuseson the core concepts and skills of business and professional communication, with an emphasis on leadership for today's global workplace. This comprehensive textis organized around five fundamental principles of communication, providing a useful pedagogical framework for the reader. These principles are applied to a variety of business and professional contexts, including workplace relationships, interviewing, group and team work and giving presentations.
Unit I: Communication Principles for Leadership
Chapter 1: Communicating and Leading at Work
Chapter 2: Being Aware of Self and Others: Enhancing Communication and Leadership
Chapter 3: Using Verbal and Nonverbal Messages
Chapter 4: Listening and Responding
Chapter 5: Adapting to Differences
... MORE
Unit II: Relationship Skills
Chapter 6: Relating to Others at Work
Chapter 7: Interviewing Principles and Skills
Chapter 8: Interviewing Types
Unit III: Collaboration Skills
Chapter 9: Collaborating in Teams
Chapter 10: Enhancing Team Meetings
Unit IV: Presentation and Writing Skills
Chapter 11: Developing Your Professional Presentations
Chapter 12: Delivering Professional Presentations
Chapter 13: Achieving Your Presentation Goals: Informing, Persuading and Relating
Chapter 14: Writing for Business
Appendix A: Managing Time: Managing Information
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