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| The Strategic Management Process | p. 2 |
| Strategy in Focus: IBM | p. 3 |
| What is Strategic Management? | p. 4 |
| External and Internal Environmental Analysis | p. 4 |
| Strategic Leadership and Strategic Direction | p. 6 |
| Business and Corporate Strategy Formulation | p. 7 |
| Strategy Implementation and Control | p. 8 |
| Strategy Restructuring | p. 9 |
| Alternative Pers... MORE | p. 9 |
| Determinism versus Enactment | p. 9 |
| Deliberate versus Emergent Strategy Formulation | p. 10 |
| The Resource-Based View of the Firm | p. 11 |
| Stakeholder Analysis and Management | p. 12 |
| Global Strategic Management | p. 14 |
| A Combined Approach | p. 15 |
| Strategic Thinking and Entrepreneurship | p. 16 |
| Key Points Summary | p. 18 |
| References | p. 18 |
| The External Environment | p. 22 |
| Strategy in Focus: China | p. 23 |
| The Broad Environment | p. 25 |
| Sociocultural Forces | p. 25 |
| Economic Forces | p. 27 |
| Technological Forces | p. 28 |
| Political/Legal Forces | p. 29 |
| The Task Environment | p. 30 |
| Competitive Forces | p. 30 |
| Customers | p. 30 |
| Suppliers | p. 32 |
| Existing Competitors | p. 32 |
| Potential Competitors/Entry Barriers | p. 33 |
| Indirect Competitors/Substitutes | p. 35 |
| Other Factors | p. 35 |
| Using the Five Forces Analysis | p. 36 |
| Partnerships and Social Networks | p. 36 |
| Global Business Environments | p. 40 |
| Evaluating a Foreign Investment Environment | p. 40 |
| Competitive Advantages of Nations | p. 41 |
| Key Points Summary | p. 42 |
| References | p. 43 |
| Organizational Resources and Competitive Advantage | p. 46 |
| Strategy in Focus: Amazon.com | p. 47 |
| The Strategic Value of Internal Resources and Capabilities | p. 48 |
| Sustainable Competitive Advantage | p. 48 |
| Resource Interconnectedness | p. 50 |
| Human Resources | p. 51 |
| Physical Resources | p. 53 |
| Financial Resources | p. 54 |
| Knowledge and Learning Resources | p. 56 |
| General Organizational Resources | p. 57 |
| Resource Analysis and the Development of Strategy | p. 59 |
| Value Chain Analysis | p. 59 |
| Key Points Summary | p. 61 |
| References | p. 62 |
| Strategic Leadership and Strategic Direction | p. 64 |
| Strategy in Focus: Colgate-Palmolive | p. 65 |
| Strategic Leadership | p. 66 |
| Primary leadership Responsibilities | p. 66 |
| Effective Strategic Leaders | p. 67 |
| Top Management Teams | p. 68 |
| Corporate Governance and Agency | p. 69 |
| Strategic Direction | p. 71 |
| Influences on Strategic Direction | p. 72 |
| Organizational Mission and Vision Statements | p. 74 |
| Business Definition | p. 75 |
| Organizational Values and Purpose | p. 76 |
| Key Points Summary | p. 82 |
| References | p. 83 |
| Business-Level Strategies | p. 86 |
| Strategy in Focus: Wal-Mart | p. 87 |
| Generic Business-Level Strategies | p. 89 |
| Differentiation | p. 89 |
| Low-Cost Leadership | p. 90 |
| High Capacity Utilization | p. 91 |
| Economies of Scale | p. 91 |
| Technological Advances | p. 91 |
| Experience Effects | p. 92 |
| Best Cost | p. 93 |
| Focus | p. 94 |
| Competitive Tactics | p. 95 |
| Growth Strategies | p. 95 |
| Offensive Tactics | p. 96 |
| Aggressive Competition | p. 96 |
| First-Mover Advantages | p. 97 |
| Defensive Tactics | p. 97 |
| Threat of Retaliation | p. 97 |
| Barriers to Imitation | p. 97 |
| Collaborative Tactics | p. 98 |
| Political Tactics | p. 98 |
| Avoidance (Blue Ocean) Tactics | p. 99 |
| Strategic Flexibility | p. 99 |
| Interdependence of Generic and Competitive Strategies | p. 100 |
| Strategies in an International Context | p. 100 |
| International Growth Tactics | p. 100 |
| Busines-Level Strategies in Multiple International Markets | p. 101 |
| Changes in Strategy Over Time | p. 103 |
| Key Points Summary | p. 106 |
| References | p. 107 |
| Corporate Strategies | p. 110 |
| Strategy in Focus: Tata Group | p. 111 |
| Development of Corporate Strategy | p. 112 |
| Single Business/Concentration | p. 113 |
| Vertical Integration | p. 114 |
| Diversification Strategies | p. 116 |
| Unrelated Diversification | p. 116 |
| Related Diversification | p. 117 |
| Diversification Methods | p. 119 |
| Internal Ventures | p. 119 |
| Mergers and Acquisitions | p. 120 |
| Strategic Alliances and Joint Ventures | p. 122 |
| Portfolio Management | p. 124 |
| Boston Consulting Group Matrix | p. 124 |
| The General Electric Business Screen | p. 126 |
| Key Points Summary | p. 128 |
| References | p. 128 |
| Strategy Implementation | p. 132 |
| Strategy in Focus: Hewlett-Packard | p. 133 |
| Functional Strategies | p. 134 |
| Marketing Strategy | p. 135 |
| Operations Strategy | p. 138 |
| Research and Development Strategy | p. 139 |
| Human Resources Strategy | p. 139 |
| Financial Strategy | p. 140 |
| Information Systems Strategy | p. 141 |
| Organizational Structure | p. 142 |
| Standard Structural Forms | p. 143 |
| More Complex Structures | p. 146 |
| Foreign Subsidiaries | p. 147 |
| Organizational Culture and Energy | p. 148 |
| Fostering Innovation and Entrepreneurship | p. 149 |
| Key Points Summary | p. 151 |
| References | p. 152 |
| Strategic Control and Restructuring | p. 154 |
| Strategy in Focus: U.S. Bank Regulation | p. 155 |
| Strategic Control Systems | p. 156 |
| Feedback Controls | p. 158 |
| Establishment of Broad Goals | p. 160 |
| Identification of Key Result Areas | p. 160 |
| Establishment of Specific Targets and Time Frames | p. 161 |
| Assignment of Responsibility | p. 161 |
| Development of an Action Plan | p. 161 |
| Accountability and Review | p. 162 |
| Concurrent Controls | p. 162 |
| Feedforward Controls | p. 163 |
| Comprehensive Strategic Control Systems | p. 164 |
| Strategic Restructuring | p. 166 |
| Refocusing Corporate Assets | p. 167 |
| Retrenchment | p. 168 |
| Reorganization | p. 168 |
| Leveraged Buyouts | p. 169 |
| Structural Reorganization | p. 170 |
| Dealing with Economic Cycles | p. 170 |
| Key Points Summary | p. 172 |
| References | p. 173 |
| Appendix Preparing a Strategic Analysis | p. 176 |
| Structuring an Environmental Analysis | p. 177 |
| Industry Analysis | p. 177 |
| External Stakeholders and the Broad Environment | p. 178 |
| Factors that Influence Demand and Cost Structures | p. 178 |
| Strategic Issues Facing the Industry | p. 180 |
| Structuring an Organizational Analysis | p. 181 |
| Evaluation of the Internal Environment | p. 181 |
| Identification of Resources and Capabilities | p. 182 |
| Evaluation of Strategies | p. 182 |
| Identification of Sources of Competitive Advantage | p. 182 |
| Developing a Strategic Plan | p. 183 |
| Strategic Direction and Major Strategies | p. 183 |
| Evaluation of Opportunities and Recommendations | p. 184 |
| Implementation and Control | p. 186 |
| A Note to Students | p. 186 |
| Index | p. 188 |
| Table of Contents provided by Ingram. All Rights Reserved. |