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Interpersonal Communication With Infotrac: Everyday Encounters (Book with CD-ROM)

by: Wood, Julia T.

Interpersonal Communication With Infotrac: Everyday Encounters (Book with CD-ROM)

by: Wood, Julia T.

ISBN 13:
9780534623166
ISBN 10:
0534623166
Edition: 4th
Format: Paperback
Copyright: 07/18/2003
Publisher: Wadsworth Publishing
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Summary

Preface. Part One: The Fabric of Interpersonal Communication. Introduction. A First Look at Interpersonal Communication. Communication and the Creation of Self. Perception and Communication. The World of Words. The World Beyond Words. Mindful Listening. Part Two: Weaving Communication into Relationship. Emotions and Communication. Communication Climate: The Foundation of Personal Relationships. Managing Conflict in Relationships. Friendships in our Lives. Committed Romantic Relationships. Epilogue. References. Glossary. Index.

Preface

Part One The Fabric of Interpersonal Communication

Introduction

(8)

A First Look at Interpersonal Communication

(34)

The Interpersonal Imperative

(5)

Physical Needs

(1)

Safety Needs

(1)

Belonging Needs

(1)

Communication in Everyday Life: Missing Socialization

(1)

Self-Esteem Needs

(1)

Communication in Everyday Life: Interpersonal Communication on the Job

(1)

Self-Actualization Needs

(1)

Participating Effectively in a Diverse Society

(2)

Communication in Everyday Life: Communicating in a Multicultural World

(1)

Everyday Application: Communication and Your Needs

(1)

Models of Interpersonal Communication

(3)

Linear Models

(1)

Interactive Models

(1)

Transactional Models

(1)

Defining Interpersonal Communication

(9)

A Communication Continuum

(2)

Everyday Application: Communicating in Your Relationships

(1)

Definition of Interpersonal Communication

(1)

Communication in Everyday Life: Poor Interpersonal Communication as the Number One Cause of Divorce

(4)

Communication in Everyday Life: Pillow Talk

(1)

Everyday Application: Levels of Meaning

(1)

Principles of Interpersonal Communication

(6)

We Cannot Not Communicate

(1)

Communication Is Irreversible

(1)

Interpersonal Communication Involves Ethical Choices

(1)

Meanings Are Constructed in Interpersonal Communication

(1)

Metacommunication Affects Meanings

(1)

Interpersonal Communication Develops and Sustains Relationships

(1)

Everyday Application: Improving Your Metacommunication

(1)

Interpersonal Communication Is Not a Panacea

(1)

Interpersonal Communication Effectiveness Can Be Learned

(1)

Guidelines for Interpersonal Communication Competence

(8)

Develop a Range of Skills

(1)

Adapt Communication Appropriately

(1)

Engage in Dual Perspective

(1)

Everyday Application: Developing Dual Perspective

(1)

Monitor Your Communication

(1)

Commit to Effective and Ethical Interpersonal Communication

(1)

Everyday Application: Improving Communication Competence

(1)

Chapter Summary

(1)

Everyday Connections Online

(1)

Key Concepts

(1)

For Further Thought & Discussion

(1)

Continuing the Conversation

(2)

Communication and the Creation of Self

(29)

What Is the Self?

(18)

The Self Arises in Communication with Others

(1)

Communication in Everyday Life: What Is the Self?

(2)

Everyday Application: Reflecting on Your Identity Scripts

(2)

Communication in Everyday Life: Attachment Styles and Relationships with Television Characters

(2)

Everyday Application: Reviewing Your Social Comparisons

(1)

Everyday Application: Identifying Social Values in Media

(1)

The Self Is Multidimensional

(1)

The Self Is a Process

(1)

The Self Internalizes Social Perspectives

(1)

Communication in Everyday Life: The Role of Fathers in Socializing Children

(1)

Everyday Application: Reflecting on Reflected Appraisals

(1)

Communication in Everyday Life: The Construction of Race

(1)

Communication in Everyday Life: Internalizing Racial Stereotypes

(1)

Communication in Everyday Life: Bruce, Brenda, and David

(1)

Communication in Everyday Life: A GLAAD Self-Concept

(1)

Communication in Everyday Life: Caste Counts

(1)

Social Perspectives on the Self Are Constructed and Variable

(2)

Communication in Everyday Life: Language and Class

(1)

Communication in Everyday Life: A Cross-Cultural Look at Sexual Identity

(1)

Guidelines for Improving Self-Concept

(10)

Make a Firm Commitment to Change

(1)

Everyday Application: Social Definitions of Masculinity and Femininity

(1)

Gain Knowledge as a Basis for Personal Change

(1)

Communication in Everyday Life: If at First You Don't Succeed

(1)

Set Goals That Are Realistic and Fair

(2)

Create a Context That Supports Personal Change

(1)

Everyday Application: Improving Your Self-Concept

(1)

Chapter Summary

(1)

Everyday Connections Online

(1)

Key Concepts

(1)

For Further Thought & Discussion

(1)

Continuing the Conversation

(2)

Perception and Communication

(27)

The Process of Human Perception

(9)

Selection

(1)

Organization

(2)

Everyday Application: Changing Constructs, Changing Perceptions

(1)

Communication in Everyday Life: I'm Cablinasianl

(1)

Interpretation

(1)

Communication in Everyday Life: A Script for Romance

(1)

Everyday Application: Sizing Up Others

(1)

Communication in Everyday Life Thinking Your Way to a Good Relationship

(1)

Communication in Everyday Life: Self-Serving Attributions and Sports

(1)

Influences on Perception

(7)

Physiology

(1)

Age

(1)

Culture

(1)

Everyday Application: Cultural Values

(1)

Social Roles

(1)

Everyday Application: Exploring Standpoints

(1)

Cognitive Abilities

(2)

Everyday Application: Discovering Your Implicit Personality Theories

(1)

Guidelines for Improving Perception and Communication

(10)

Recognize That All Perceptions Are Partial and Subjective

(1)

Avoid Mindreading

(1)

Check Perceptions with Others

(1)

Everyday Application: Checking Perceptions

(1)

Distinguish Between Facts and Inferences

(1)

Everyday Application: Using Tentative Language

(1)

Guard Against the Self-Serving Bias

(1)

Guard Against the Fundamental Attribution Error

(1)

Communication in Everyday Life: The Truth, the Whole Truth, and Nothing but the Truth

(1)

Monitor Labels

(1)

Everyday Application: Guarding Against the Fundamental Attribution Error

(2)

Chapter Summary

(1)

Everyday Connections Online

(1)

Key Concepts

(1)

For Further Thought & Discussion

(1)

Continuing the Conversation

(1)

The World of Words

(29)

The Symbolic Nature of Language

100

(3)

Language Is Arbitrary

100

(1)

Communication in Everyday Life: Technospeak

101

(1)

Language Is Ambiguous

101

(1)

Everyday Application: Communicating Clearly

102

(1)

Language Is Abstract

102

(1)

Principles of Verbal Communication

103

(6)

Language and Culture Reflect Each Other

103

(1)

Communication in Everyday Life: Our Multicultural Language

103

(1)

Communication in Everyday Life: The Whorf-Sapir View of Language

104

(1)

Meanings of Language Are Subjective

105

(1)

Language Use Is Rule Guided

105

(1)

Communication in Everyday Life: Chat Room Etiquette

106

(1)

Everyday Application: Communication Rules

107

(1)

Punctuation Shapes Meaning

108

(1)

Everyday Application: Punctuating Interaction

108

(1)

Symbolic Abilities

109

(6)

Language Defines

109

(1)

Communication in Everyday Life: The First Jewish Candidate for Vice President

110

(1)

Language Evaluates

110

(1)

Communication in Everyday Life: Reappropriating Language

111

(1)

Language Organizes Perceptions

112

(1)

Language Allows Hypothetical Thought

113

(1)

Language Allows Self-Reflection

114

(1)

Speech Communities

115

(4)

Communication in Everyday Life: Which Blacks' Black English?

116

(1)

Gender Speech Communities

116

(3)

Communication in Everyday Life: What's Cool?

119

(1)

Guidelines for Improving Verbal Communication

119

(9)

Engage in Dual Perspective

119

(1)

Communication in Everyday Life: Missing the Boat

120

(1)

Own Your Feelings and Thoughts

120

(1)

Respect What Others Say About Their Feelings and Thoughts

121

(1)

Everyday Application: Using / Language

122

(1)

Strive for Accuracy and Clarity

122

(1)

Communication in Everyday Life: Respecting Others' Experiences

123

(1)

Everyday Application: Using Concrete Language

124

(1)

Chapter Summary

124

(1)

Everyday Connections Online

125

(1)

Key Concepts

125

(1)

For Further Thought & Discussion

126

(1)

Continuing the Conversation

126

(2)

The World Beyond Words

128

(26)

Defining Nonverbal Communication

129

(3)

Similarities Between Verbal and Nonverbal Communication

130

(1)

Differences Between Verbal and Nonverbal Communication

131

(1)

Principles of Nonverbal Communication

132

(4)

Nonverbal Communication May Supplement or Replace Verbal Communication

132

(1)

Nonverbal Communication May Regulate Interaction

132

(1)

Nonverbal Communication Often Establishes Relationship-Level Meanings

132

(2)

Nonverbal Communication Reflects and Expresses Cultural Values

134

(1)

Communication in Everyday Life: ``I'll Move When I'm Ready and Not Before!''

135

(1)

Communication in Everyday Life: Multitasking Time

136

(1)

Types of Nonverbal Communication

136

(12)

Kinesics

136

(1)

Communication in Everyday Life: How to Discourage Assault

137

(1)

Everyday Application: Communicating Closeness

138

(1)

Haptics

138

(1)

Physical Appearance

139

(1)

Communication in Everyday Life: Beauty for Sale

140

(1)

Artifacts

140

(1)

Communication in Everyday Life: Help with Eating Disorders

141

(1)

Communication in Everyday Life: Identity Symbols

141

(1)

Everyday Application: Artifacts and Identity

142

(1)

Environmental Factors

142

(1)

Proxemics and Personal Space

143

(1)

Communication in Everyday Life: Kwanzaa

144

(1)

Communication in Everyday Life: Environmental Racism

145

(1)

Everyday Application: What Does Your Space Say?

145

(1)

Chronemics

145

(1)

Communication in Everyday Life: Cultural Differences in Workplace Nonverbal Communication

146

(1)

Paralanguage

146

(1)

Communication in Everyday Life: The Time Bind

147

(1)

Silence

147

(1)

Everyday Application: Paralinguistic Cues

148

(1)

Guidelines for Improving Nonverbal Communication

148

(6)

Monitor Your Nonverbal Communication

148

(1)

Be Tentative When Interpreting Others' Nonverbal Communication

149

(1)

Everyday Application: Using / Language About Nonverbal Behaviors

149

(2)

Chapter Summary

151

(1)

Everyday Connections Online

151

(1)

Key Concepts

152

(1)

For Further Thought & Discussion

152

(1)

Continuing the Conversation

152

(2)

Mindful Listening

154

(27)

The Listening Process

156

(5)

Communication in Everyday Life: Signing as a Foreign Language

157

(1)

Being Mindful

157

(1)

Physically Receiving Messages

157

(1)

Everyday Application: Being Mindful

158

(1)

Selecting and Organizing Material

159

(1)

Communication in Everyday Life: Hard Times for Listening

159

(1)

Interpreting Communication

160

(1)

Responding

160

(1)

Everyday Application: Responsive Listening

161

(1)

Remembering

161

(1)

Obstacles to Effective Listening

161

(6)

External Obstacles

161

(1)

Communication in Everyday Life: Technological Overload

162

(1)

Internal Obstacles

163

(2)

Communication in Everyday Life: Listening in a World Dominated by Sight

165

(2)

Forms of Nonlistening

167

(4)

Pseudolistening

167

(1)

Monopolizing

167

(2)

Selective Listening

169

(1)

Defensive Listening

169

(1)

Ambushing

170

(1)

Literal Listening

170

(1)

Everyday Application: Identifying Your Ineffective Listening

171

(1)

Adapting Listening to Communication Goals

171

(5)

Listening for Pleasure

171

(1)

Listening for Information

171

(2)

Everyday Application: Improving Your Retention

173

(1)

Listening to Support Others

173

(1)

Everyday Application: Learning to Paraphrase

174

(1)

Everyday Application: Using Minimal Encouragers

175

(1)

Guidelines for Effective Listening

176

(5)

Be Mindful

176

(1)

Adapt Listening Appropriately

176

(1)

Listen Actively

177

(1)

Communication in Everyday Life: More on Developing Listening Skills

177

(1)

Chapter Summary

177

(1)

Everyday Connections Online

178

(1)

Key Concepts

178

(1)

For Further Thought & Discussion

179

(1)

Continuing the Conversation

179

(2)

Part Two Weaving Communication into Relationships

Emotions and Communication

181

(29)

Emotional Intelligence

183

(2)

Communication in Everyday Life: Chelsey's Smile

183

(1)

Everyday Application: What's Your EQ?

184

(1)

The Nature of Emotions

185

(10)

Definition of Emotions

185

(4)

Communication in Everyday Life: The Social Shaping of Grief

189

(1)

Communication in Everyday Life: Cultural Codes for Anger

190

(1)

Everyday Application: Identifying Feeling Rules

191

(2)

Everyday Application: Religions and Feeling Rules

193

(1)

Communication in Everyday Life: The Gift of Fear

193

(1)

The Impact of Different Views of Emotions

194

(1)

Communication in Everyday Life: Managing Anger

194

(1)

Obstacles to Effective Communication of Emotions

195

(6)

Reasons We May Not Express Emotions

195

(3)

Communication in Everyday Life: Emotional Intelligence on the Job

198

(1)

Ineffective Expression of Emotions

198

(1)

Everyday Application: Enlarging Your Emotional Vocabulary

199

(2)

Everyday Application: Avoiding Counterfeit Emotional Language

201

(1)

Guidelines for Communicating Emotions Effectively

201

(9)

Identify Your Emotions

201

(1)

Choose How to Communicate Your Emotions

201

(2)

Communication in Everyday Life: Virtual Emotions

203

(1)

Own Your Feelings

203

(1)

Monitor Your Self-Talk

203

(1)

Adopt a Rational-Emotive Approach to Feelings

204

(1)

Communication in Everyday Life: Talking Yourself Into--or Out of--a Job

204

(1)

Communication in Everyday Life: Albert Ellis in Action

205

(1)

Respond Sensitively When Others Communicate Emotions

205

(1)

Chapter Summary

206

(1)

Everyday Connections Online

207

(1)

Key Concepts

207

(1)

For Further Thought & Discussion

207

(1)

Continuing the Conversation

208

(2)

Communication Climate: The Foundation of Personal Relationships

210

(28)

Elements of Satisfying Personal Relationships

211

(8)

Investment

212

(1)

Everyday Application: Your Investment in Relationships

212

(1)

Commitment

213

(1)

Communication in Everyday Life: What Keeps Relationships Together?

213

(1)

Trust

213

(2)

Communication in Everyday Life: Dialogue and Doing: Alternate Paths to Closeness

215

(1)

Comfort with Relational Dialectics

216

(2)

Everyday Application: Applying Relational Dialectics

218

(1)

Confirming and Disconfirming Climates

219

(9)

Communication in Everyday Life: Getting to Know Martin Buber

220

(1)

Levels of Confirmation and Disconfirmation

220

(1)

Communication in Everyday Life: Guidelines for Communicating with People with Disabilities

221

(1)

Everyday Application: Analyzing Your Relationships

222

(1)

Defensive and Supportive Climates

222

(2)

Everyday Application: Using Descriptive Language

224

(3)

Everyday Application: Assessing Communication Climate

227

(1)

Guidelines for Creating and Sustaining Healthy Climates

228

(10)

Actively Use Communication to Shape Climates

228

(1)

Accept and Confirm Others

228

(1)

Affirm and Assert Yourself

229

(1)

Everyday Application: Communicating Assertively

230

(1)

Self-Disclose When Appropriate

230

(2)

Respect Diversity in Relationships

232

(1)

Respond to Others' Criticism Constructively

232

(2)

Chapter Summary

234

(1)

Everyday Connections Online

235

(1)

Key Concepts

235

(1)

For Further Thought & Discussion

235

(1)

Continuing the Conversation

236

(2)

Managing Conflict in Relationships

238

(30)

Defining Interpersonal Conflict

241

(1)

Expressed Disagreement

241

(1)

Interdependence

241

(1)

Felt Need to Resolve

241

(1)

Principles of Conflict

242

(6)

Conflict Is a Natural Process in All Relationships

242

(1)

Conflict May Be Overt or Covert

242

(1)

Everyday Application: Understanding Your Conflict Script

243

(1)

Everyday Application: Identifying Games in Your Communication

244

(1)

Conflict Behaviors and Meanings Are Shaped by Social Locations

245

(1)

Conflict Can Be Managed Well or Poorly

246

(1)

Conflict Can Be Good for Individuals and Relationships

247

(1)

Orientations to Conflict

248

(3)

Lose-Lose

248

(1)

Win-Lose

249

(1)

Communication in Everyday Life: Japanese and American Styles of Negotiation

249

(1)

Win-Win

250

(1)

Everyday Application: Identifying Your Conflict Orientations

250

(1)

Responses to Conflict

251

(2)

Exit Response

251

(1)

Neglect Response

252

(1)

Loyalty Response

252

(1)

Voice Response

252

(1)

Everyday Application: Enlarging Your Repertoire of Responses to Conflict

253

(1)

Communication Patterns During Conflict

253

(7)

Unproductive Conflict Communication

253

(3)

Constructive Conflict Communication

256

(2)

Conflict Management Skills

258

(2)

Guidelines for Effective Communication During Conflict

260

(8)

Focus on the Overall Communication System

261

(1)

Time Conflict Effectively

261

(1)

Aim for Win-Win Conflict

262

(1)

Honor Yourself, Your Partner, and the Relationship

262

(1)

Show Grace When Appropriate

263

(1)

Communication in Everyday Life: The Communication of Forgiveness

264

(1)

Chapter Summary

264

(1)

Everyday Connections Online

265

(1)

Key Concepts

265

(1)

For Further Thought & Discussion

266

(1)

Continuing the Conversation

266

(2)

Friendships in Our Lives

268

(25)

The Nature of Friendship

269

(7)

Willingness to Invest

269

(1)

Everyday Application: Your Style of Friendship

270

(1)

Emotional Closeness

270

(2)

Everyday Application: Appreciating Talking and Doing in Friendships

272

(1)

Acceptance

273

(1)

Trust

273

(1)

Support

274

(2)

The Development and Rules of Friendship

276

(4)

The Developmental Course of Friendship

276

(2)

Communication in Everyday Life: Maintaining Friendships

278

(1)

Rules of Friendship

279

(1)

Communication in Everyday Life: The Rules of Friendship

279

(1)

Pressures on Friendships

280

(5)

Internal Tensions

280

(1)

Communication in Everyday Life: Friendships Around the World

281

(1)

External Pressures

282

(1)

Communication in Everyday Life: Just Friends?

283

(1)

Communication in Everyday Life: Friendships Across the Lifespan

284

(1)

Everyday Application: Maintaining Friendship over Distance

285

(1)

Guidelines for Communication Between Friends

285

(8)

Engage in Dual Perspective

286

(1)

Communicate Honestly

286

(1)

Everyday Application: Communicating Needs Clearly

287

(1)

Grow from Differences

288

(1)

Don't Sweat the Small Stuff

288

(1)

Communication in Everyday Life: A Both---And Approach to Relationships

289

(1)

Chapter Summary

289

(1)

Everyday Connections Online

290

(1)

Key Concepts

290

(1)

For Further Thought & Discussion

290

(1)

Continuing the Conversation

291

(2)

Committed Romantic Relationships

293

(34)

Committed Romantic Relationships

294

(6)

Cultural Shaping of Romantic Ties

294

(1)

Communication in Everyday Life: The Rise of Online Romance

295

(1)

Dimensions of Romantic Relationships

296

(1)

Everyday Application: Measuring Love and Commitment

297

(1)

Communication in Everyday Life: The Prototype of Love

298

(1)

Styles of Loving

298

(2)

The Development of Romantic Relationships

300

(7)

Growth Stages

301

(1)

Communication in Everyday Life: E-Crushes

302

(1)

Communication in Everyday Life: Development of Interracial Relationships

302

(1)

Communication in Everyday Life: The Chemistry of Love

303

(1)

Everyday Application: Intimate Talk

304

(1)

Navigation

304

(1)

Everyday Application: Measuring the Strength of Your Relationship

305

(1)

Deterioration Stages

306

(1)

Long-Term Commitments

307

(7)

Nonmarital Commitments

307

(1)

Marriage

308

(2)

Communication in Everyday Life: Marital Types

310

(1)

The Family Life Cycle

311

(3)

Challenges to Sustaining Romantic Relationships

314

(6)

Ensuring Equity

314

(1)

Communication in Everyday Life: The Second Shift

315

(1)

Negotiating Safer Sex

315

(1)

Avoiding Violence and Abuse

316

(2)

Managing Long-Distance Romance

318

(1)

Communication in Everyday Life: Coping with Geographic Separation

319

(1)

Guidelines for Communication Between Romantic Partners

320

(7)

Show Respect and Consideration

320

(1)

Don't Sweat the Small Stuff

320

(1)

Communication in Everyday Life: What Makes a Good Marriage?

321

(1)

Make Daily Choices That Enhance Intimacy

321

(1)

Communication in Everyday Life: Love as a Package Deal

322

(1)

Chapter Summary

322

(1)

Everyday Connections Online

323

(1)

Key Concepts

323

(1)

For Further Thought & Discussion

323

(1)

Continuing the Conversation

324

(3)

Epilogue: Continuing the Conversation

327

(4)

Glossary

331

(6)

References

337

(18)

Credits

355

(2)

Index

357

Amazon no longer offers textbook rentals. We do!

Interpersonal Communication With Infotrac: Everyday Encounters (Book with CD-ROM)

Interpersonal Communication With Infotrac: Everyday Encounters (Book with CD-ROM)

9780534623166

0534623166

Summary

Author Biography

Table of Contents

Supplemental Materials

Write a Review

Amazon no longer offers textbook rentals. We do!

Interpersonal Communication With Infotrac: Everyday Encounters (Book with CD-ROM)

Interpersonal Communication With Infotrac: Everyday Encounters (Book with CD-ROM)

9780534623166

0534623166

Summary

Author Biography

Table of Contents

Supplemental Materials

Write a Review

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