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| Making Connections Through Communication | |
| Connecting Process and Principles | |
| What Is Communication? | |
| Why Should We Study Communication? | |
| Principles of Communication | |
| Essential Components of Communication | |
| Types of Communication | |
| Misconceptions about Communication | |
| Improving Communication Competence | |
| Connectin... MORE | |
| Understanding Perception | |
| The Perception Process | |
| Perceptional Differences | |
| Improving Perception Competencies | |
| Connecting Self and Communication | |
| Self-Concept and Its Connection to Communication | |
| Improving the Self Concept | |
| Connecting Through Verbal Communication | |
| The Importance of Language | |
| The Elements of Language | |
| Language-Based Barriers to Communication | |
| How to Use Language More Effectively | |
| Connecting Through Nonverbal Communication | |
| Characteristics of Nonverbal Communication | |
| Types of Nonverbal Communication | |
| Functions of Nonverbal Communication | |
| Interpreting Nonverbal Communication | |
| Connecting Listening and Thinking in the Communication Process | |
| The Importance of Effective Listening | |
| Listening and Hearing: Is There a Difference? | |
| Stages of Effective Listening | |
| The Functions of Listening | |
| Barriers to Effective Listening | |
| Critical Listening and Critical Thinking: Analyzing and Evaluating Messages | |
| Improving Listening Competence | |
| Listening and Technology | |
| Connecting in The Public Context | |
| Selecting a Topic and Relating to the Audience | |
| Selecting a Speech Topic | |
| Determining the General Purpose, Specific Purpose, and Thesis of a Speech | |
| Relating to the Audience | |
| Gathering and Using Information | |
| Gathering Information | |
| Suggestions for Doing Research | |
| Using Research to Support and Clarify Ideas | |
| Organizing and Outlining Your Speech | |
| Organizing the Body of Your Speech | |
| Organizing the Introduction of Your Speech | |
| Organizing the Conclusion of Your Speech | |
| Outlining Your Speech | |
| Managing Anxiety and Delivering Your Speech | |
| Qualities of Effective Speakers | |
| Managing Speech Anxiety | |
| Methods of Delivery | |
| Vocal and Physical Aspects of Delivery | |
| Visual or Presentational Aids | |
| Polishing Your Delivery | |
| Informative Speaking | |
| Information and Power | |
| Distinctions between Informative and Persuasive Speaking | |
| Topics for Informative Speeches | |
| Preparing and Developing an Informative Speech | |
| Evaluating the Informative Speech | |
| A Sample Informative Speech With Commentary | |
| Persuasive Speaking | |
| The Goal of Persuasive Speaking | |
| Topics for Persuasive Speeches | |
| Persuasive Claims | |
| Establishing Credibility | |
| Becoming Effective Consumers of Persuasion | |
| Preparing and Developing a Persuasive Speech | |
| Fallacies in Argument Development | |
| Evaluating the Persuasive Speech | |
| A Sample Persuasive Speech with Commentary | |
| Connecting in Relational Contexts | |
| Interpersonal Communication | |
| Interpersonal Communication | |
| The Motivation to Communicate and Form Relationships | |
| Relationships: Getting to Know Others and Getting to Know Ourselves | |
| Self-Disclosure in Relationships | |
| Developing Relationships | |
| Forming and Dissolving Relationships | |
| Interpersonal Conflict | |
| Improving Communication in Relationships | |
| Group and Team Communication | |
| Small Group Communication: Making the Connection | |
| What Is a Group? | |
| Group Formation: Why Do People Join Groups? | |
| Purposes of Small Group Communication | |
| Project or Work Teams | |
| Characteristics of Small Groups | |
| Gender Differences in Group Communication | |
| Ethical Behavior | |
| Technology and Groups | |
| Participating in Groups and Teams | |
| Team Building Leadership | |
| Member Participation | |
| Conducting a Meeting | |
| Problem Solving and Decision Making | |
| Managing Group Conflict | |
| Evaluating Small Group Performance | |
| Appendix: Employment Interviewing: Preparing for Your Future | |
| Preparing for Job Hunting | |
| Career Research on the Internet | |
| Choosing a Career | |
| Qualities Employers Seek | |
| Preparation for an Interview | |
| The Interview | |
| Factors Leading to Rejection | |
| Factors Leading to Job Offers | |
| Table of Contents provided by Publisher. All Rights Reserved. |