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Professionalism in Health Care : A Primer for Career Success

ISBN: 9780131145092 | 0131145096
Edition: 2nd
Format: Paperback
Publisher: Prentice Hall
Pub. Date: 1/1/2005

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SummaryTable of Contents
A core text or self-study guide on Professionalism for people preparing for careers in health care (whether as allied health professionals, nurses, or clerical or support staff), as well as for new and current health care workers who could benefit from additional professionalism training. Unique in approach, this handbook/workbook is the first text to cover all of the pertinent information that any worker, in any position, in any type of health care organization needs to know to present a professional image and to be successful in his/her job. ... MORE
Prefacevii
Introductionxiii
Chapter One Making a Commitment to Your Job1(20)
The Jobs that Require Professionalism
2(1)
... MORE
The Big Picture and Where You Fit In
3(2)
A Strong Work Ethic
5(3)
Quality of Work
8(1)
Compliance
9(4)
Representing Your Employer
13(1)
Learning Activities
14(7)
Chapter Two Personal Traits of the Health Care Professional21(14)
Character and Who You Are As a Person
22(1)
Reputation
23(1)
Judgment and Decision Making
24(1)
Respect and Trust
25(1)
Honesty
25(2)
Ethics and Morals
27(2)
Learning Activities
29(6)
Chapter Three Working with Others35(26)
Interpersonal Relationships with Coworkers
36(3)
Teamwork
39(1)
Personality Preferences
40(1)
Diversity
41(2)
Respect
43(1)
Manners
44(1)
Communication Skills and Conflict Resolution
45(5)
Customer Service
50(4)
Learning Activities
54(7)
Chapter Four Personal Skills and the Health Care Professional61(24)
Personal image
62(5)
Personal Management Skills
67(11)
Learning Activities
78(7)
Chapter Five Career Planning and Employment85(22)
Career Planning
87(1)
Assessing Occupational Preferences and Your Skills
88(1)
Exploring Employment Opportunities
89(1)
Setting Goals
90(1)
Balancing Priorities and Career Advancement
91(1)
Expecting the Unexpected
91(1)
Resumes
92(1)
Application Forms
93(1)
Pre-Employment Assessments
94(1)
Preparing for an Interview
95(1)
Participating in an Interview
96(3)
Learning Activities
99(8)
Chapter Six The Practicum Experience107(18)
Vanessa J. Austin
The Purpose of a Practicum
108(1)
The Benefits of a Practicum Experience
108(2)
Preparing for Your Practicum
110(1)
During Your Practicum
111(5)
Ensuring Success on Your Practicum
116(2)
After Your Practicum
118(1)
In Summary
119(1)
Learning Activities
120(5)
In Summary125(2)
Glossary127(4)
Index131

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