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| Creating Customer Relationships and Value through Marketing | |
| Developing Successful Marketing and Organizational Strategies Appendix A: Building an Effective Marketing Plan | |
| Scanning the Marketing Environment | |
| Ethical and Social Responsibility in Marketing | |
| Understanding Consumer Behavior | |
| Understanding Organizations as Customers | |
| Understanding and Reaching Global Consumers and Marke... MORE | |
| Marketing Research: From Customer Insights to Actions | |
| Segmenting, Positioning and Forecasting Markets | |
| Developing New Products and Services | |
| Managing Products, Services, and Brands | |
| Pricing Products and Services | |
| Managing Marketing Channels and Supply Chains | |
| Retailing and Wholesaling | |
| Integrated Marketing Communications and Direct Marketing | |
| Advertising, Sales Promotion, and Public Relations | |
| Personal Selling and Sales Management | |
| Implementing Interactive and Multichannel Marketing Appendix B: Planning a Career in Marketing | |
| Table of Contents provided by Publisher. All Rights Reserved. |