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| PART I: DESCRIPTIONS AND EXAMPLES | |
| 1. Opening and Closing | |
| 2. Attending | |
| 3. Empathizing | |
| 4. Paraphrasing | |
| 5. Giving Feedback | |
| 6. Clarifying | |
| 7. Directing | |
| 8. Questioning | |
| 9. ... MORE | |
| 10. Noting a Theme | |
| 11. Noting a Discrepancy | |
| 12. Noting a Connection | |
| 13. Reframing | |
| 14. Allowing Silence | |
| 15. Self-Disclosing | |
| Examples of Multiple Basic Counseling Responses | |
| Extended Dialogue | |
| PART II: EXERCISES | |
| Exercises 1-7 for Video Cassette | |
| Exercises 8-15. REFERENCES |