9781562865122

How would you like to have 60 workplace learning experts sitting on your office bookshelf, ready to help you whenever you need them?

That's what you get when you have the ASTD Handbook for Workplace Learning Professionals at your fingertips. The contributing author list reads like a "who's who" of the WLP industry, and now you can benefit from their advice whenever you need it.

This hefty resource for the workplace learning and performance profession gives you classic theory, techniques, and ready-to-use tools—all in a hands-on format that you can reference quickly and easily. The included CD-ROM also provides checklists, worksheets, questionnaires, and plans that you can use immediately.

Elaine Biech, president of ebb associates inc, a strategic implementation, leadership development, and experiential learning consulting firm, has been in the field for thirty years helping organizations work through large-scale change. She has presented at dozens of national and international conferences and has been featured in publications such as The Wall Street Journal, Harvard Management Update, Investors Business Daily, and Fortune Magazine. She is the author and editor of over 50 books including the ASTD Hand Book for Workplace Learning Professionals, ASTD Leadership Handbook, 10 Steps to Successful Training, The Ultimate Trainer, Thriving Through Change, The Business of Consulting, 2nd ed., and Training for Dummies. A long time volunteer for ASTD, she has served on ASTD's National Board of Directors, was the recipient of the 1992 ASTD Torch Award, the 2004 ASTD Volunteer Staff Partnership Award, and the 2006 Gordon Bliss Memorial Award. Elaine was instrumental in compiling the CPLP study guides and has designed five ASTD Certificate Programs. In addition to her work with ASTD, she has served on the Independent Consultants Association's (ICA) Advisory Committee and on the Instructional Systems Association (ISA) board of directors.

Learning in the Workplace	p. 1
Luminary Perspective: Learning in the Workplace	p. 3
The Evolution of the Training Profession	p. 9
The Evolution of Human Performance Improvement	p. 33
The Business Case for Learning	p. 47
Performance Consulting: A Process to Ensure Skill Becomes Performance	p. 57
Assessing and Analyzing Needs	p. 75
Luminary Perspective: Some Important Questions Regarding Needs Assessment and Analysis	p. 77
Data Collection and Assessment - Finding the Right Tool for the Job	p. 87
Identifying Performance and Learning Gaps	p. 107
Competencies and the Changing World of Work	p. 127
Selecting Solutions to Improve Workplace Performance	p. 147
Designing and Developing Effective Learning	p. 171
Luminary Perspective: Designing and Developing Effective Learning	p. 173
Research in Learning: What We Know for Sure	p. 179
Instructional Design Models and Learning Theories	p. 195
The Learner: What We Need to Know	p. 213
Instructional Design and Development	p. 233
Best Practices in Online Course Development	p. 251
Learning Transfer: The Next Frontier	p. 271
Off-the-Shelf Materials	p. 283
Face-to-Face Delivery - As Important as Ever	p. 293
Luminary Perspective: Face-to-Face Delivery - As Important as Ever	p. 295
The 10 Most Important Lessons I've Learned About Effective Classroom Presentation	p. 301
Active Learning Strategies	p. 309
Instructional Facilitation	p. 319
Large Group Methods: A Shopper's Guide	p. 333
The 25 Competencies of a Master Trainer	p. 347
Coaching: A Customized Learning Approach	p. 359
Delivering Technology-Enabled Learning	p. 375
Luminary Perspective: What Is the Meaning of the e in e-Learning?	p. 377
Learning Technology Primer	p. 383
Authoring Techniques and Rapid E-Learning	p. 407
What Is a Simulation? The New Structure of Actions-Systems-Results	p. 419
Performance Support: Anytime, Anyplace, Including the Classroom	p. 439
Distance Learning and Web-Based Training	p. 453
Learning Meets Web 2.0: Collaborative Learning	p. 467
Measuring and Evaluating Impact	p. 483
Luminary Perspective: Evaluating Training Programs	p. 485
Level 1: Reaction Evaluation	p. 493
Level 2: Learning - Five Essential Steps for Creating Your Tests and Two Cautionary Tales	p. 511
Level 3 Evaluation	p. 523
Level 4: Results	p. 539
Return-on-Investment	p. 555
Bottom Line Measures in the ASTD WLP Scorecard	p. 577
Organizational Level Applications	p. 593
Luminary Perspective: Organizational Level Applications	p. 595
Learning in Organizations	p. 607
Organizational Culture	p. 625
Leading Complex Change	p. 633
The Learning Organization Today: An Interview with Peter Senge	p. 649
Managing Knowledge in Organizations	p. 657
Consulting on the Inside	p. 671
Consulting from the Outside	p. 691
Managing the Learning and Performance Function	p. 711
Luminary Perspective: Learning Linked to Business Results	p. 713
Managing Learning Like a Business	p. 723
Tips for Outsourcing Success	p. 741
Using Technology to Manage Learning	p. 749
Intellectual Property: Protect What Is Yours and Avoid Taking What Belongs to Someone Else	p. 765
Preaching to the Choir: The Future of Integrated Talent Management	p. 781
The WLP Professional	p. 797
Luminary Perspective: Getting to Relevance 799
Competencies: The Foundation of Our Profession	p. 807
Careers in Workplace Learning and Performance	p. 823
Workplace Learning and Performance Certification	p. 837
Ethics for Workplace Learning and Performance Professionals	p. 845
Glossary	p. 861
Using the CD-ROM	p. 885
About the American Society for Training & Development	p. 891
Index	p. 893
Table of Contents provided by Blackwell. All Rights Reserved.

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ASTD Handbook For Workplace Learning Professionals

ASTD Handbook For Workplace Learning Professionals

1562865129

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