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This classic essay by Henry Mintzberg replaces the traditional view of management function—to plan, to coordinate, to organize, and to control—with a look at what managers really do.
Xerox was a company in trouble and is now coming out of it. Here is how the CEO helped to lead the way from the lady herself.
During the boom times of the 1990s, managers were encouraged to be more open. Now, with business being more difficult than in the past, managers need to take a more guarded, tougher approach.
Change is something that effects all organizations, not only in the U.S. but in Europe and the rest of the world. How these large corporations deal with changing conditions is the subject of this First Roberts Lecture at the University of Sheffield.
During the past several years, American business has suffered a number of blows affecting the confidence that people have in it. Murray Weidenbaum has some ideas on what can be done to help restore people’s faith.
There are many ways to make decisions. Selecting the most appropriate is the topic of this classic essay by Victor Vroom.
What are some of the software tools that are available to help meet the new requirements of the Sarbanes-Oxley Act of 2002? What should you be looking for? Some of these questions are addressed here.
In an increasingly competitive environment, knowledge management is the basis for sustaining and renewing the competitive advantages of the organization.
In this article by Mary Burner Lippitt, read about the six priorities for strategic thinking: (1) state-of-the-art products/services; (2) market share; (3) building systems to maintain high performance; (4) process improvement; (5) developing a competent workforce; and (6) long-term positioning.
It is obvious that many of the recent scandals that have come to light in corporate America are the result of accounting fraud. But, strategic thinking also played a major role in these incidents. This article provides a means to address these issues.
Time and motion studies were among the earliest results of Frederick W. Taylor’s work. In this selection, two of the pioneers in these studies discuss the ideas upon which time and motion studies are based.
There are alternative forms of organization to the traditional bureaucratic forms typically found in many companies. Some of them are as old as Western civilization itself.
Sometimes when a new manager comes on board, he or she has a need to put their stamp on the organization. They often do that by instituting unnecessary change.
Change is the only constant. Those organizations that are able to change are the ones that are going to be successful. Mavericks are often the key to change and organizations must learn to embrace them.
Abraham Maslow’s theory of motivation is well known. This is the classic article in which it was proposed.
Charismatic leaders do not always provide the best form of leadership for organizations. Some organizations, in fact, would be far better off without them.
This is the summary of a five year study involving 160 companies to determine what the factors were that really seemed to lead to success over time. The answers may surprise you.
Information Technology is going to change the way the whole world communicates in the future. It has only recently started to make changes in the developed world, but once the rest of the world catches up, it will be difficult to have any control over it.
In this classic article, Douglas McGregor, who also wrote about the X and Y theories of management, looks at how performance appraisals can be effectively used to help management and to control the enterprise.
What happens when a firm fails, not slowly and gradually, but suddenly, when nobody is expecting it? To avoid this kind of financial catastrophe, Edward Robins suggests incorporating management and analytic capabilities to assess risk.
Workplace violence is a growing problem. Taking the appropriate steps to stop it and making sure it does not happen again is the subject here.
The U.S. Postal Service is trying to improve its service while at the same time keeping costs under control. One of the techniques they are using is the Mail Preparation Total Quality Management (MPTQM) program.
This is the article, first published in 1989, that started all the discussion of the “Mommy Track” and the “Daddy Track” for employees.
Background and reference checks are an important part of the hiring process. Not doing an adequate job of checking a potential employee’s references can lead to many problems down the road that could have been prevented.
There has been a great deal of discussion of the outsourcing of jobs to India and China as well as to other countries in the developing world. But there is a downside that may be coming to this activity if you are not careful!
According to a recent UN study among industrialized countries, only the Koreans and the Czechs put in more time on the job than Americans. In fact, the U.S. is the only developed country where the number of hours on the job has actually increased since 1990. This could result, for some, in what the Japanese have named “Karoshi” or “Death-by-overwork!”
Peter Drucker identifies several kinds of opportunities that can be used to help develop innovation in this classic article from the Harvard Business Review.
Corporations are growing in power and there doesn’t seem to be any real accountability for them. This would seem to be true on both the international and domestic levels.
Corporations need to balance global consistency with local needs and the necessity to be able to respond to those needs. A company-wide global mind-set is necessary to do this successfully.
The gentlemen’s club, once the symbol of the white male establishment, is now becoming the model of the new business world where everything is done based on an informal network of contacts. But, instead of being exclusionary, these new networks are inclusionary.
Companies need a code of ethics if they are going to have a guide for behavior, and now the new Sarbanes-Oxley Act requires such a code.
The Sarbanes-Oxley Act of 2002 has mandated a stronger role for outside directors on the boards of corporations. This is particularly true in the financial and executive compensation area of the board’s responsibility.
Organizations that take an active role in addressing their corporate social responsibility tend to be more profitable. Investors, customers, and other stakeholders are beginning to recognize this, and those companies are reaping the benefits.
Every entrepreneur will eventually have to make a plan for getting out of the business. Retirement includes many options, and every entrepreneur should consider transition plan options from the beginning.
What should American corporations do about the War on Terror? American firms have alliances with foreign companies involved with countries supporting terrorism and/or WMD’s. Should boards of directors of American firms end these relationships?