Rent 9780131467064 | American Business Values : A Global Perspective

Summary Table of Contents

For undergraduate business ethics, social responsibility in business, or business and society courses. The primary focus of this book is on American business values, but it also examines how those values are influencing people throughout the world, and how American values are, in turn, being influenced by other peoples. The book helps students to formulate their own values and goals. It challenges them to examine problems and to be aware of biases. It provides the tools to make informed ethical judgments, and tells them what is required to form... MORE

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Preface	p. x
Free Markets Need Ethical Norms	p. 1
Wal-Mart as a Model of Business Values	p. 2
Influence of Business Values	p. 5
Ethical and Financial Breakdowns	p. 7
Tyco and Dennis Kozlowski	p. 11
Profitability and Markets	p. 12
Shareholder Value	p. 12
Outsourcing Jobs and Layoffs	p. 13
Living Short Term	p. 16
Managers Measuring Progress	p. 17
Trust in Corporate Executives	p. 17
Advertising and Media Shape Values	p. 18
Children Are Targets	p. 20
Advertising Affects Values	p. 21
Why Some Fail	p. 23
Self-Interest as a Personal Goal	p. 23
Free Market Fundamentalism	p. 26
Restoring Trust to Business	p. 27
Integrity and Sanctions	p. 28
Summary and Conclusions	p. 30
Discussion Questions	p. 31
Case: College Test	p. 33
Case: Cynthia Cooper, WorldCom Internal Auditor	p. 33
Case: Confidentiality of E-Mail	p. 34
Exercise: Personal Goals and Values Inventory	p. 35
Exercise: Rank Ordering of Personal Values	p. 36
Exercise: Life Goal Inventory	p. 36
Maturity and Moral Development	p. 38
Lack of Maturity Brings Stress	p. 39
Midlife Crisis	p. 40
Stress and Anxiety at Work	p. 41
Moral Development	p. 45
Stages of Moral Growth	p. 47
Reasoning and Caring in Moral Development	p. 48
Individualism and the Common Good	p. 51
Wealth and Status as Goals	p. 55
Leaders Build Shared Values	p. 57
Personal Values of Businesspeople	p. 58
Measuring Personal Values	p. 59
Personal Experience Gives Direction	p. 60
Helping Behavior	p. 61
Need for Ethics in Business	p. 62
Personal Greed or Corporate Pressure	p. 64
Enlightened Self-Interest and Ethics	p. 65
Customs, Bias, and Culture	p. 67
Young People and Morals	p. 68
Need for Ethics in Business and in Business Schools	p. 69
Summary and Conclusions	p. 71
Discussion Questions	p. 71
Case: Inflated Resume	p. 73
Case: Drug Test	p. 73
Case: Bank Deposit Insurance	p. 73
Exercise: Service-Learning in the Community	p. 74
Ethical Behavior in Business	p. 76
Facts, Values, and Acts	p. 77
Dilemmas to Decisions	p. 78
But Others Are Doing It; My Superior Knows About It and Says Nothing	p. 79
Ethical Principles for Business Actions	p. 80
The Norm of Individual Rights and Duties	p. 81
The Norm of Justice	p. 85
The Norm of Utilitarianism	p. 87
The Norm of Caring	p. 88
Ethical Norms for Global Business	p. 89
Solving Ethical Problems	p. 90
Decision Making Using the Model	p. 92
Overriding Factors	p. 93
Case of Selling Cigarettes	p. 94
Loyalty and Whistle-Blowing	p. 96
When to Blow the Whistle	p. 97
Good Habits Build Character and Virtue	p. 99
Self-Discipline, Courage, Justice, and Prudence	p. 102
The Virtuous Organization	p. 104
Ethics in Business Education	p. 107
Summary and Conclusions	p. 110
Discussion Questions	p. 111
Case: Double Expense Account	p. 113
Case: PETA vs. Pfizer	p. 113
Case: Tax Assessment Kickback	p. 114
Exercise: Memo to the Chief Executive	p. 114
Ethical Climate of an Organization	p. 114
Ethical Climate of a Business Compared to Caux Round Table Principles for Business	p. 115
Historical Roots of Business Values	p. 117
Questioning the Past	p. 118
Listening to Our Forebears	p. 118
The Ancient Greek Attitude Toward Business and Work	p. 119
Work in Biblical Times	p. 121
Work in Islam, Hinduism, and Buddhism	p. 122
Monks as Capitalists	p. 124
From Luther and Calvin to the Protestant Ethic	p. 126
Weber's Analysis of the Protestant Ethic	p. 128
John Locke and the Right to Private Property	p. 130
Rousseau's Social Contract	p. 131
Adam Smith and Free Enterprise	p. 131
Enterprise Values in the New World	p. 134
Benjamin Franklin's Way to Wealth	p. 136
Slavery and Productivity	p. 137
The American Frontier	p. 138
Tocqueville's View of Americans	p. 139
Social Darwinism and Herbert Spencer	p. 142
Struggle for Survival	p. 144
Summary and Conclusions	p. 145
Discussion Questions	p. 145
Case: Purchasing Freedom for Slaves	p. 147
Case: Tax-Free Personal Computer	p. 147
Case: Radar Detector	p. 148
Exercise: Religious Roots of Business Values	p. 148
Factories, Immigrants, and Ideology	p. 149
Capitalism and Individualism Steer Business Practices	p. 150
American Individualism and Ralph Waldo Emerson	p. 152
Children and Immigrants in Nineteenth-Century U.S. Factories	p. 153
Churches and Their Influence	p. 154
Praise of Wealth	p. 156
Andrew Carnegie and John D. Rockefeller	p. 157
Manufacturing and Scientific Management	p. 158
Biased Management	p. 160
Americans as Seen from Abroad	p. 160
Ideology and Values	p. 162
Origin and Impact of Ideology	p. 164
Challenge and Fundamentalism	p. 166
Suspicion of Ideology	p. 166
Values in Modern Life	p. 167
The Necessity of an Ideology for Business	p. 172
Summary and Conclusions	p. 174
Discussion Questions	p. 175
Case: Educational Reimbursement	p. 177
Case: Safe Drug	p. 177
Exercise: International Management Consultant	p. 177
Exercise: An American Ideology	p. 178
Critics of Capitalism	p. 179
The Marxist Critique	p. 181
Exploitation of the Worker	p. 181
Alienation of the Worker	p. 185
Big Business Dominates National Goals	p. 186
Corporations Exploit Other Countries	p. 189
Social Consequences of Capitalism	p. 192
Cooperative Versus Competitive Market System	p. 194
Free Enterprise Questioned from Within	p. 196
Prediction of the Decay of Capitalism	p. 197
Argument for Free Markets: A Rebuttal	p. 198
Alternatives to Individualism and Capitalism: Cooperatives	p. 201
Communities to Aid Others	p. 202
Working in Community	p. 203
Cooperation in the Workplace	p. 205
Summary and Conclusions	p. 206
Discussion Questions	p. 207
Case: Nike and Sweatshops	p. 209
Case: California Sweatshop	p. 209
Case: Superior's Expense Report	p. 210
Exercise: Goals Notebook	p. 210
Exercise: Debate Pros and Cons of Free Trade	p. 210
Personal Values and the Firm	p. 212
The Firm Forms Workers: Socialization	p. 216
Success and Loyalty at Work	p. 218
Money as the Goal	p. 220
Winners and Self-Developers Among Managers	p. 221
Dissent in the Organization	p. 222
Why People Work: Motivation and Ideology	p. 225
Personal Growth Within the Organization	p. 226
Self-Actualization	p. 227
Need for Achievement and Need for Power	p. 228
Work as Natural	p. 230
Managing Blindly by Unexamined Assumptions	p. 232
Pressure for More Work	p. 233
Following Orders	p. 235
Selling of Self: Careerism	p. 236
Balancing Work-Life Conflict	p. 238
Spirituality in the Workplace	p. 240
A Career as a Vocation	p. 242
Executives as Leaders	p. 244
Summary and Conclusions	p. 246
Discussion Questions	p. 247
Case: The Purchasing Manager's Car	p. 249
Case: Top Management and Sex: Astra USA	p. 249
Case: The Boss's Work Time	p. 250
Exercise: A Life Worth Living	p. 250
Exercise: Write Your Own Obituary	p. 250
Rebuilding Trust in Business	p. 251
Loss of Integrity	p. 254
Managing for Self or Firm	p. 256
Executive Compensation and Breach of Trust	p. 257
American Supremacy Challenged	p. 259
Leaders Impact the Culture and Ethics of a Firm	p. 260
Executives as Moral Leaders	p. 261
Executives That Destroy Wealth and People	p. 267
The Corporation Serves Society	p. 271
Role and Responsibilities of CEOs and Boards of Directors	p. 272
Federal Regulation: Sarbanes-Oxley and the SEC	p. 275
Strategic Planning and Ethics Build Trust	p. 276
The Influence of Institutional Investors	p. 277
Code of Ethical Conduct	p. 279
Planning for Ethics and Disclosure	p. 280
Ethics Programs: Training, Audits, and Reports	p. 283
Growth and Narrow Interests	p. 286
Summary and Conclusions	p. 286
Discussion Questions	p. 287
Case: Ebola Virus and Entertainment	p. 289
Case: Stock Purchase Deal	p. 289
Case: Company Controller	p. 290
Case: Home Depot and Certified Wood	p. 290
Exercise: Business for Social Responsibility	p. 290
Globalization's Impact on American Values	p. 292
Multinational Firms as Corporate Citizens	p. 294
Worldwide E-Commerce	p. 295
Sweatshops Around the World	p. 295
The Earth's Environment	p. 298
Speculation in Global Markets: The Casino Economy	p. 299
Corruption and Transparency	p. 300
Impact of Global Firms	p. 303
Business and Global Poverty	p. 305
Toward International Stability	p. 306
Global Ethical Conduct: Laws, Codes, and Reporting	p. 308
The Caux Round Table Principles for Business	p. 310
The United Nations Global Compact with Business	p. 312
Global Reporting Initiative	p. 313
Effectiveness of Global Codes and Reporting	p. 314
Challenges for the Multinational Firm	p. 316
Sustainable Development	p. 316
A Nation Among Nations	p. 317
Global Corporate Citizenship	p. 318
Summary and Conclusions	p. 319
Discussion Questions	p. 320
Case: Merck and River Blindness	p. 322
Case: ExxonMobil and Global Climate Change	p. 322
Case: Made in the United States or Asia	p. 323
Business Values for the Future	p. 324
Today's Business Values	p. 325
Free Markets Triumph	p. 325
Aristocratic Markets	p. 326
Democracy and the Threat of Special Interests	p. 328
Lack of Clear Values	p. 329
An Aid to Core Beliefs and the Work Ethic	p. 330
A Viable Business Creed	p. 331
Problems for Future Managers	p. 332
Mission Statement and Core Ideology	p. 333
Spiritual Business Vision	p. 334
Planning and Forecasting	p. 337
Organizing for the Future	p. 337
Trend Analysis	p. 337
Careers with a Future	p. 338
Future Business Values	p. 339
Central Role of the Person	p. 339
Technology and Innovation	p. 341
Long-Range Perspective	p. 342
Sustainable Development	p. 342
Business for People	p. 344
Local Control in a Global Economy	p. 346
Spiritual Roots of the New Business Mission	p. 347
Human Measures of Success	p. 349
Vision and Hope	p. 350
Summary and Conclusions	p. 351
Discussion Questions	p. 352
Case: Canon Keeps Manufacturing Jobs at Home	p. 354
Case: Local Manager in Trouble	p. 354
Case: Betty Vinson, Accountant at WorldCom	p. 355
Caux Round Table Principles for Business	p. 356
United Nations Global Compact with Business	p. 362
Selected Web Sites for Business Ethics	p. 363
Index	p. 364
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