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Active Communication

ISBN: 9780534340070 | 0534340075
Edition: 1st
Format: Paperback
Publisher: Cengage Learning
Pub. Date: 9/11/1995

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Using Matthew Westra's conversational and class-tested book, readers will learn the skills they need to take an active role in the communication process. Appropriate for 'helpers' from a variety of disciplines, including counseling, human services, psychology, speech communication, teacher education, business, and health, this book helps readers learn to observe, reflect upon, and practice active listening in a helping environment. Interdisciplinary applications of listening and speaking are presented to help facilitate development of the specialized concepts that helping professionals employ, which involves directness, openness, and empathy.


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