9780060577650

Verbal Judo

  • ISBN 13:

    9780060577650

  • ISBN 10:

    0060577657

  • Edition: Reprint
  • Format: Paperback
  • Copyright: 03/15/2010
  • Publisher: HarperCollins Publications

Note: Not guaranteed to come with supplemental materials (access cards, study guides, lab manuals, CDs, etc.)

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Summary

Improve communication, resolve conflicts, and avoid the most common conversational disasters through simple, easily remembered strategies that deflect and redirect negative behavior.

What mastering verbal judo takes is for you to be fully in the moment, conscious of who you are, and not only conscious of what you are experiencing, in the presence of your interlocutor, but also willing to use your interlocutor's energy to redirect what they expressed to you from something destructive to something mutually empowering.

Verbal Judo is the martial art of the mind and mouth that can show you how to be better prepared in every verbal encounter. Listen and speak more effectively, engage people through empathy (the most powerful word in the English language), avoid the most common conversational disasters, and use proven strategies that allow you to successfully communicate your point of view and take the upper hand in most disputes.

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