Verbal Judo : The Gentle Art of Persuasion
Verbal Judo : The Gentle Art of Persuasion
- ISBN 13:
9780688137861
- ISBN 10:
0688137865
- Format: Paperback
- Copyright: 10/28/1994
- Publisher: HarperCollins Publications
- Newer Edition
Note: Supplemental materials are not guaranteed with Rental or Used book purchases.
Extend or Purchase Your Rental at Any Time
Need to keep your rental past your due date? At any time before your due date you can extend or purchase your rental through your account.
Summary
Do you have a plan ready when you find yourself confronting an adversary at work? At home? On a dark street at night? Or do you just react from habit or emotion? As George Thompson says, "When you react, the event controls you. When you respond, you're in control.""Verbal Judo" is a philosophy that can show you how to be better prepared in every verbal encounter: How to listen and speak more effectively; how to engage people through empathy (the most powerful word in the English language); how to avoid the most common conversational disasters; how, instead, to have a proven, easily remembered strategy that will allow you to successfully communicate your point of view and take the upper hand in most disputes.