Note: Not guaranteed to come with supplemental materials (access cards, study guides, lab manuals, CDs, etc.)
Extend Your Rental at Any Time
Need to keep your rental past your due date? At any time before your due date you can extend or purchase your rental through your account.
Sorry, this item is currently unavailable.
Service improvement implying more effective, more efficient and safer delivery of services - is a highly topical subject in health care, with difficult goals to achieve. Even more difficult is engaging patients, or users, in the process, yet this is increasingly becoming a requirement in health care organisations. This book provides practical advice on ways that users can be involved in the process of improving healthcare in the context of the 21st century health economy by diversity, complexity, fast changing needs, expectations and opportunities for delivering and receiving care. Including information on implementing the theory into an understandable context by dividing the topic into 3 distinct areas of healthcare: kidney disease, stroke and sexual health that between them provide multiple challenges.
Trisha Greenhalgh, Professor of Primary Health Care and Director, Healthcare Innovation and Policy Unit, Baits and The London School of Medicine and Dentistry, London UK Charlotte Humphrey, Professor of Health Care Evaluation, King's College London UK Fran Woodard, Director, Cancer Programme, Integrated Cancer Centre, King's Health Partners, London UK
Table of Contents
User involvement - a story of our time
What is already known about involving users in service transformation?
Patients as teachers and mentors
Involving users in leadership and governance
Inherent tensions in involving users
Where next for user involvement?
Table of Contents provided by Publisher. All Rights Reserved.