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Technical Communication, 8/e (formerly Technical Writing) is a comprehensive, accessible introduction to technical and professional communication that deftly responds to the needs of the workplace today. Addressing a wide range of interests for classes in which students from a variety of majors are enrolled, Technical Communication, 8/e, combines practical applications with clear writing and examples. Rhetorical principles are explained, illustrated, and applied to an array of documents, from brief memos and summaries to formal reports and proposals. Coverage of such topics as document design, electronic communication, and oral presentations reflect the realm of technical communication today. Exercises, incorporated throughout the text, enable students to better understand the skills necessary both in college and in the workplace. While writing remains a central component of this text, the title has been changed to reflect the focus on the whole range of communication tasks in today's workplacefrom managing collaborative groups to designing pages for the World Wide Web.
Table of Contents
Introduction to Technical Writing
Preparing to Write: Audience/Purpose Analysis
Information Gathering, Analysis and Manipulation
Recording and Reviewing Research Findings
Documenting Research Findings
Structural, Style, and Format Letters
Organizing for Readers
Editing for Readable Style
Designing Pages and Documents
Descriptions and Specifications
Process Analysis, Instructions, and Procedures
Manuals and Usability Testing
Formal Analytical Reports
Adding Document Supplements
Workplace Correspondence: Letters, Memos, and E-Mail
Web Pages and Online Documentation
Review of Grammar, Usage, and Mechanics
Table of Contents provided by Publisher. All Rights Reserved.