This edition continues to react to changes and expected changes in the information technology domain including Year 2000 (Y2K) compatibility, client/server computing, the Internet, intranets, and extranets. Finally, there are exciting systems analysis and design challenges with Enterprise Resource Planning (ERP) applications (such as SAP), systems integration, and business process redesign.Today's students want to "practice" the application ofconcepts, not just study them. As with the previous editions of this book, the authors wrote it to:1) Balance the coverage of concepts, tools, techniques, and their applications2) Provide the most examples of system analysis and design deliverables available in any book3) Balance the coverage of classical methods (such as structured analysis and information engineering) and emerging methods (e.g., object-oriented analysis and rapid application development).Additionally, the textbook can serve the reader as a post-course, professional refer-ence for best current practices.