9780072415940

SUPERVISION: Key Link to Productivity" by Rue and Byars is a solid text written for student appeal in terms of its approach and readability. The Ninth Edition retains its accessible writing style. The active learning approach emphasizes productivity by featuring an applications section at the end of every chapter. The content comes alive for students as they are encouraged to apply key concepts. . .

Section I. Foundations of Supervision
CHAPTER 1. The Supervisor’s Job
CHAPTER 2. Making Sound and Creative Decisions
CHAPTER 3. Improving Your Communication Skills
CHAPTER 4. Ethics and Organization Politics
CHAPTER 5. Managing Your Time
Section II. Planning and Organizing Skills
CHAPTER 6. Supervisory Planning
CHAPTER 7. Organizing and Delegating
CHAPTER 8. Understanding Work Groups
CHAPTER 9. Productivity and Methods Improvement
Part III. Staffing Skills
CHAPTER 10. Obtaining and Developing Employees
CHAPTER 11. Appraising Employee Performance
CHAPTER 12. Understanding Equal Employment Opportunity
CHAPTER 13. Understanding Unions
Part IV. Human Relations Skills
CHAPTER 14. Motivating Today’s Employee
CHAPTER 15. Leading Employees
CHAPTER 16. Handling Conflict
CHAPTER 17. Coping with Change and Stress
CHAPTER 18. Counseling Employees
Part V. Controlling Skills
CHAPTER 19. Supervisory Control and Quality
CHAPTER 20. Improving Productivity through Cost Control
CHAPTER 21. Safety and Accident Prevention
CHAPTER 22. Discipline and Grievance Handling

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Supervision : Key Link to Productivity

Supervision : Key Link to Productivity

0072415940

Summary

Table of Contents

CHAPTER 1. The Supervisor’s Job

CHAPTER 2. Making Sound and Creative Decisions

CHAPTER 3. Improving Your Communication Skills

CHAPTER 4. Ethics and Organization Politics

CHAPTER 5. Managing Your Time

Section II. Planning and Organizing Skills

CHAPTER 6. Supervisory Planning

CHAPTER 7. Organizing and Delegating

CHAPTER 8. Understanding Work Groups

CHAPTER 9. Productivity and Methods Improvement

Part III. Staffing Skills

CHAPTER 10. Obtaining and Developing Employees

CHAPTER 11. Appraising Employee Performance

CHAPTER 12. Understanding Equal Employment Opportunity

CHAPTER 13. Understanding Unions

Part IV. Human Relations Skills

CHAPTER 14. Motivating Today’s Employee

CHAPTER 15. Leading Employees

CHAPTER 16. Handling Conflict

CHAPTER 17. Coping with Change and Stress

CHAPTER 18. Counseling Employees

Part V. Controlling Skills

CHAPTER 19. Supervisory Control and Quality

CHAPTER 20. Improving Productivity through Cost Control

CHAPTER 21. Safety and Accident Prevention

CHAPTER 22. Discipline and Grievance Handling

Supplemental Materials