This brief spiral-bound reference handbook takes a user-friendly, reader-oriented approach--with additional features that give readersaccess to informationquickly. The author covers grammar, punctuation, thinking and reading critically, writing argument essays, writing research papers and documenting them, writing for the Web, designing documents, writing about literature, writing for business, and creating oral presentations. Offers a Premium Companion Website at www.prenhall.com/troyka that facilitates the research process and offers three exclusive databases full of relevant and reliable source material. Expands discussion of the research process from five to seven chapters. Offers a new chapter on writing arguments. Features a new chapter on Oral Presentation that explains how to plan, create, and present. Features a striking new four color design that highlights each key concept. Provides URL addresses throughout that helps readers access useful websites. The ideal reference for professionals of all kinds who want to improve their writing in both business and personal contexts.