ServSafe Alcohol Fundamentals of Responsible Alcohol Service with Answer Sheet

ServSafe Alcohol is vital, practical and current responsible alcohol service training. It implements the same approach ServSafe reg; pioneered for the industry's most recognized food safety training and certification. That makes ServSafe Alcohol a smart training solution for every operation and every classroom. Real-world expertise makes a real difference. The ServSafe Alcohol program was developed with input from experts in the restaurant, legal, regulatory, academic, insurance, medical and law enforcement fields. Together, they determined the tasks that the front-of-the-house needs to know. It's a holistic approach that helps assure everyone has the training they need to serve alcohol responsibly.

Chapter 1: Alcohol Law and Your Responsibility

•        Your Responsibility as a Seller or Server of Alcohol
•        The Role of the Liquor Authority
•        Laws Restricting Alcohol Service

Chapter 2: Recognizing and Preventing Intoxication

•        Alcohol and the Body
•        Assessing a Guest's Level of Intoxication
•        Preventing Guests from Becoming Intoxicated

Chapter 3: Checking Identification  (Preview this chapter online!)

•        Acceptable Forms of Identification
•        Verifying Identification
•        When to Check IDs
•        The Proper Procedure for Checking IDs
•        Using ID Readers
•        Dealing with a Fake ID

Chapter 4: Handling Difficult Situations

•        Handling Intoxicated Guests
•        Handling Potentially Violent Situations
•        Handling Illegal Activities
•        Documenting Incidents