This highly focused book approaches quality specifically in the context of project management. It goes beyond the usual descriptions and advice for manufactured or intellectual- type products to give project managers a framework of deliberate steps to take in managing quality for the benefit of project outcomes. Kenneth H. Rose, PMP, MBA, has more than 35 years of hands-on experience in high technology development and project management and in the development and implementation of quality improvement programs, innovative performance measurement procedures and strategic plans. He is also an experienced trainer in project management, organizational development and leadership.