9780132449755

KEY BENEFIT: This text allows students to apply what theyrs"ve learned to real company challenges and best practices by offering a multitude of problems in the text and integrated case studies on video. KEY TOPICS: Its coverage includes an extensive amount of service applications and firms to give students an in-depth look at operations in the real world. MARKET: For general business students interested in operations management and gaining the fundamental working knowledge of a firm.

Introduction
Operations and Productivity
Operations Strategy in a Global Environment
Project Management
Forecasting
Designing Operations
Design of Goods and Services
Managing Quality
Statistical Process Control
Process Strategy
Capacity Planning
Location Strategies
Layout Strategies
Human Resources and Job Design
Work Measurement
Managing Operations
Supply-Chain Management
Outsourcing as a Supply Chain Strategy
Inventory Management
Aggregate Planning
Material Requirements Planning (MRP) and ERP
Short-Term Scheduling
Just-in-Time and Lean Productions
Maintenance and Reliability
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Principles of Operations Management

Principles of Operations Management

0132449757

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Table of Contents

Supplemental Materials